Csr Customer Service

Phillip Pentzer

Arlington, TX ***********@*****.*** +1-817-***-****

Talented customer service representative with a strong background in fuels systems, food service, and phone agent. Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

Self - Port Saint Lucie, FL

March 2018 to March 2019

CSR

•Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction

•Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival

•Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions

Convey Health Solutions - Fort Pierce, FL March 2016 to January 2018

Fort Pierce, FL March 2016 to January 2018

CSR

•Supported pharmacies and customers, in operational improvements and resolution of med D problems to deliver top-notch customer service

•Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival

•Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction

•Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Lawn Maintenance Contractor

Port Saint Lucie, FL

April 2006 to December 2015

Self-Contractor

•Maintain scheduled lawn maintenance for customers

•Maintained equipment and supply orders for customer jobs

Education

High school or equivalent

Skills

•Documentation (Less than 1 year)

•fulfillment (Less than 1 year)

•Inventory (Less than 1 year)

•Inventory control (Less than 1 year)

•Quality control (Less than 1 year)

•Customer Service

•Call Center

•Customer Care

•CSR

•Customer Support

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