Care Representative Payroll Administrator

KIMBERLEY KELLEY ***** Oliver Wheat Livingston, LA, 70754 • 225-***-**** • *****************@*****.***

Professional Summary

Motivated professional capable of building productive relationships, resolving issues and winning customer loyalty. Bringing over 20 plus years in customer satisfaction and contributing to company success.

Skills

Skilled problem solver / Accounts payable and Receivable, Payroll, Making Appointments, Insurance, Human Resources

Cash flow management

Excellent written and oral communication

Strong interpersonal skills

Detail-oriented

People-oriented

Complaint resolution

Active listening skills

Recordkeeping strengths

Education

Business and Travel Tourism - Some college (No degree) Delta College of Arts & Technology, Inc. - Baton Rouge, LA

Work History

Louisiana Sleep Foundation: Schwab John Kyle MD - Baton Rouge, LA March 2017- September 2021

Handled a diverse range of customer service, both operational and administrative needs daily. Multi-talented in various programs and making appointments for each individual need. Evaluated customer information to explore issues and develop potential solutions and maintain high quality service. Multi phone system and sales of merchandise for the company on a daily basis.

RKM Primary Care - Springfield - Springfield, LA Patient Care Representative - November, 2016 to November, 2017

Scheduled approximately 100 pts per week and made reminder calls. Resolved problems with areas such as communication. Responding to ongoing care and proactively for customer care. Learned various programs with 10-line phone system

Absolute Care Providers - Baton Rouge, LA Payroll Administrator - February, 2016 to July, 2016 Provided extensive clerical and administrative support to department staff. Handled payroll and insurance needs for staff of 150 employees.

Livingston Parish Schools 2006-2015 - Food Tech/ 7 hr. worker

Lamar Graphics -June 1999 – 2004 Accounts Receivable/Payables

Fastener Supply -1990-1997 Accounts Receivable/Payables

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