Logistics Specialist Dispatcher

ORLANDO ORTIZ

Queens, NY · 646-***-**** · *******@***.***

Dedicated, organized logistics specialist eager to contribute my extensive management experience and skills to collaborate and ensure company’s goals are exceeded and lead to long-term business growth.

EXPERIENCE

JUNE 1994 – OCTOBER 2021

DISPATCHER MANAGER, XPO LOGISTICS

Successfully allocated business to a fleet of over 75 transporters to ensure maximized delivery resulted in more timely and efficient deliveries.

Evaluated, assessed and implemented new operation methods that continuously reduced costs and contributed to increased business profitability year over year.

Managed and grew portfolio of affluent businesses by rendering successful services that led to high completion and satisfaction ratings.

Led team training that promoted top performance transporters, career mobility and increased employee retention.

OCTOBER 1992 – JUNE 1994

DISPATCHER, perfect courier

NOVEMBER 1989 – OCTOBER 1992

DISPATCHER, Early Bird

Carried out high volume of successful deliveries exceeding company targets, client satisfaction and led to career growth.

EDUCATION

JUNE 1987

ASSOCIATE OF APPLIED SCIENCE- MECHANICAL ENGINEERING, ny Technical

JUNE 1986

H.S. DIPLOMA, grover cleaveland high school

SKILLS

Logistics Office Management

Client Relationship Management

Microsoft Office (Outlook, Word, Excel)

Bilingual: English/Spanish

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