Kristina Alsenz
****************@*****.***
Objective:
Known for quick typing skills, immaculate eye for detail, keen on keeping customers and employers content.
Requires minimal supervision and continually seeks for ways to improve processes, accuracy, service levels with efficiency.
- Management skills (1 year - training, scheduling, inventory, deposits)
- Proficient in: Microsoft Office Programs, Excel, Doc, Google Sheets, CMS, CRM, WPM 80, E-commerce, Salesforce, Mailchimp, Slack Technologies,Zendesk, Parkstreet Imports Accomplishments:
- Won an award at Taste Testing for Paciugo’s Gelato (Pearland Town Center) - Won top sales California for NDN Brands May 2019
Experience:
NDN Brands
Remote, Houston TX
Sales, Account Manager, Data Entry, Marketer 8/2018-
● Maintained relationships with Suppliers, Vendors or Wholesalers from Parkstreet Imports
● Coordinated deliveries: provided billing, shipping and purchase order fulfillments
● Identified that liquor license numbers were up to date and complied with business standards
● Responsible for selling by identifying leads, educating prospects through calls, training of product and presentations. Answering 100+ customers a day
● Handled invoices: verified billing information, entered the amount due, wrote out an itemized account of what the customer is paying for
Kasa Delivery - Bitesquad Food Delivery
Remote, Austin TX
Data Collection and Entry - Menus Team At Home 3/2017 - 8/2017
● Facilitated the onboarding of new accounts with the goal of getting them live on the platform quickly as possible
● Updated restaurant portfolios by design and layout
● Supported restaurant partners with menu updates and any technical difficulty in the Bitesquad platform
● CVS transfer using excel to provide menu info
● Provided guidance to restaurant owners on their menu content, self service automation tools and different features Bitesquad offered.
Troubleshooting issues
Transcribing issues to compile and process data, prices, dietary information Paciugo’s Gelato
Pearland Town Center, Pearland TX
Assistant Manager 2010 1 year
● Produced gelato
● Performed all aspects of gelato preparation ● Upsold products
● Set store alarms
● Maintained Inventory
● Trained and coached employees
Pronto Prints
Houston TX
Administrative Assistant/Data Entry September-October 2008 (Assignment) ● Handled sales calls
● Emailed/forwarded to owner data spreadsheets
● Did price scale for certain items
Education
Art Institute Of Pittsburgh Online - Graphic Design References available upon request