SUMMARY

Highly qualified and dedicated Nurse Educator who is passionate about empowering patients to promote behavioral changes and advocate for their own health needs during all phases of starting on a new medication. Skills include strong communication, collaboration, motivational interviewing, leadership, case management, training, project management, product development and clinical experience. Proven record of accomplishments leading high level cross-functional teams to develop/enhance products and services in response to customer needs. Results-oriented, analytical, and highly motivated. Excels at developing rapport, empowering and building effective relationships at all levels.

PROFESSIONAL EXPERIENCE

IQVIA

Immunology Nurse Ambassador/Educator (11/2015 – present)

Educational based program designed as a resource for patients living with autoimmune diseases that have been prescribed specific for oral and injectable medications

Serve as a single-point of contact for Humira patient services for target physician offices within a defined geographic territory

Support therapy choice through therapeutic, product and reimbursement education

Provide education with use of Motivational Interviewing skills to patients regarding specific disease treatments and resources to empower patients to understand and manage their disease state

Provide direct educational training to patients on autoimmune prescribed oral and injectable medications

Provide patient-focused education with Motivational Interviewing skills to promote behavioral change to empower patients to improve their specific treatment compliance

Foster appropriate dialogue between patient and their health care provider

Maintain communication and integrate activities, when appropriate, with Sales, Account Management and other teams within Patient Support Services

AMERICAN SOLAR DIRECT

Solar Sales Consultant (05/2014 – 09/2015)

Generated sales leads and followed up on sales inquiries

Explained services American Solar Direct provided, scheduled and managed customer appts

Quickly determined a prospective customer’s knowledge of solar, guided the conversation towards evaluating a customer’s requirements and determined if a customer was a good prospect for solar

Acted as a knowledgeable and credible consultative sales professional to ensure a high-integrity process that fully informed the client regarding their options and a best fit for their situation

Performed preliminary sizing and design for review in preparation for proposal development

Finalized proposals, including pricing and presentation to prospective client

ANGELS AT HOME HEALTH

Case Manager/RN (03/2013 – 11/2013)

Developed, implemented, and evaluated individualized patient care plans

Advocated patient welfare, and served as a liaison between patients, their families and healthcare providers

Assessed patient conditions and needs in order to develop personalized care plans

Regularly evaluated plans of care and updated them on an as-needed basis

Educated patients and their families regarding their individualized plan of care

Provided skilled nursing care to patients including client assessment, planning, interventions, treatment, evaluation

Treatment included: wound care, phlebotomy, hemodialysis, PT/INR, chronic disease management and education, communication and collaboration with ancillary staff, physicians, and nurses

Proficient in: Meditech, CareAnywhere, Kinnser online charting, OASIS Medicare documentation

ADVENTIST GLEN OAKS HOSPITAL

Medical Surgical, Telemetry RN (03/2012 – 02/2013)

Planned and managed the care of post-operative patients from admission to discharge

Utilized assessment skills to identify and monitor patient’s needs and consulted with physicians to provide timely and efficient treatment for patients recovering from surgery

Reviewed paper and electronic medical records using Citrix Medical Software, and implemented interventions such as: medication administration, injections, IV therapy, wound care, chest tubes, catheter care, ostomy care, EKGs, Holter Monitors, etc.

Provided skilled nursing care including: assessment, planning, implementation and education for patients and families, and collaborated with a multidisciplinary team to provide excellent patient care that exceeded federal, state, and hospital regulations

Obtained psychiatric nursing experience from cross training, while working in the mental health unit with milieu therapy, therapeutic communication and administering psychotropic medications

EDUCATION

ILLINOIS STATE UNIVERSITY—Normal, IL—RN, BSN (2007 – 2011)

ACHIEVEMENTS AND AWARDS

Honored team member (North Star Award) – peer nominated

District Trainer- management nominated

Member of the Hyperglycemic Committee at Adventist Glen Oaks Hospital

Member of the Dean’s list 4 out of 5 semesters at ISU

American Psychiatric Nurses Association (in California) - nominated by ISU Dean of Students

Member of Toast Masters Visionaries, Southern California

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