Service Representative Claims
Resume:
C U S MD T O M E R S E R V I C E S
M O N I T R A D A V I E
E D U C A T I O N
dmonitra2gmail.com
C O N T A C T
BUSINESS ADMINISTRATION
PHOENIX OF ARIZONA
MIBC
2014 - 2016
EVEREST INSTITUTE
S K I L L S
LEADERSHIP
TIME MANAGEMENT
PROBLEM SOLVING
ACTIVE LISTENING
COMPUTER LITERACY
STRONG COMMUNICATION
PROJECT MANAGEMENT TOOLS
EMPATHY AND PATIENCE
TECHNICAL KNOWLEDGE
E X P E R I E N C E
ENROLLMENT PROCESSOR
CLAIMS REPRESENTATIVE
2016 - Present
2014 - 2016
NELNET
ENTERING, UPDATING AND REVIEWING DATA AND RECORDS
ASSISTED STUDENTS WITH FINANCIAL AID PLAN OPTIONS. AUDITED STUDENT FILES AND SUBMITS THEM TO THE
DEPARTMENT OF EDUCATION.
BANK OF AMERICA
CHECK TO ENSURE THAT APPROPRIATE CHANGES WERE
MADE TO RESOLVE CUSTOMERS PROBLEMS.
COMPARE DISPUTED MERCHANDISE WITH ORIGINAL
REQUISITIONS AND INFORMATION FROM INVOICES
S U M M A R Y
I am a qualified and professional Customer service representative with twenty plus years of experience in database administration and website design. Strong creative and analytical skills. Team player with an eye for detail.
MEDICAL INSURANCE BILLER AND CODING
2010 - 2014
STONE MOUNTAIN EYE CENTER
PREPARE ITEMIZED STATEMENTS, BILLS AND RECORD
AMOUNTS DUE FOR ITEMS PURCHASED OR SERVICES
RENDERED.
PERFORM BOOKKEEPING WORK, INCLUDING POSTING DATA
OR KEEPING OTHER RECORDS CONCERNING COSTS OF
GOODS OR SERVICES OR THE SHIPMENT OF GOODS.
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