Customer Service Data Specialist

Sherekia Davis-Jones

Email: *****.********@*****.*** 12722 Blue Timbers Court Houston, TX

Objective

Reliable, honest, detailed oriented, with excellent patient care skills. My main goal is to secure employment with an organization or company that will best utilize my skills and abilities. Education

1998-2002- Graduate of Navasota High School Navasota, TX 2005-2006 Gary Job Corps Center San Marcos, TX

Human Services Vocation

• Extensive training in customer service

• Formal Leadership training

• Intake interview training

• Cultural Diversity Training

• Microsoft word, Power Point and Excel software training 2007 BLINN College Bryan, TX

Certified Nurse’s Aide

• Training on assisting patients with activities of daily living

• Training on responsibility of ensuring the rights of the patient

• Trained under the supervision of a licensed nurse

• Maintaining a positive environment for the patients and residents training 2012 BLINN College Bryan, TX

Certified Medication Aide

• Training on proper and safe ways to administer medications

• Demonstrated knowledge of when and how to contact Chain of Command

• Demonstrated proper procedure to follow in the event of a medication related emergency at their facility

• Training on documentation of medication received, refused, missed on the medication administration record Work Experience

2021 - 2022 Krucial Staffing Carrizo Springs, TX

Medical office receptionist/Certified Nurse’s Aide / Med Data Specialist

• Schedule appointments for unaccompanied minors, Report clinic & dorm medical reports daily

• Staff scheduling, Covid/PCR Testing, Point Click Care charting

• Monitor / report changes in condition or vital signs to charge nurse

• Assist Unaccompanied Minors with Activities of daily living

• Document medical data information into Web EOC/ UC Portal

• Audits clinical records for compliance and completeness. 2014 - 2021 Bridgecrest Rehabilitation Houston, TX Certified Medication Aide/Certified Nurse’s Aide

• Follow written and/or oral instructions to administer medications and document dosages and times

• Monitor patients and report changes in condition or vital signs to charge nurse

• Order and reorder medications from pharmacy and keep medication carts clean and stocked

• Nurses aid duties include Continence care, Bathing, Dressing, Transfers, Feeding and more 2008 - 2014 Sheridan of Navasota Navasota, TX

Certified Medication Aide/Certified Nurse’s Aide

• Follow written and/or oral instructions to administer medications and document dosages and times

• Monitor patients and report changes in condition or vital signs to charge nurse

• Order and reorder medications from pharmacy and keep medication carts clean and stocked

• Nurses aid duties include Continence care, Bathing, Dressing, Transfers, Feeding and more

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