CONTACT MANDI ROOK
**********@*****.***
Spanaway, WA 98387
Present
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. With over 2 decades of customer service under my belt I am eager to use my proven customer service and leadership skills to continue the company's legacy of customer service.
Salon Centric
Manager
●Manage and maintain a team of 7 employees.
●Created schedules
●Manage cash registers
●Create and maintain relationships with customers through excellent customer service and exceptional knowledge of products I sold.
●grew my first store in southcenter to a million dollar store.
● pulling, packing and shipping out orders.
Responsible for achieving daily and monthly
goals
Ulta
Stylist
Grew my clientele by providing exceptional, custom tailored services for each client who sat in my chair
OBJECTIVE
EXPERIENCE
10/13/2000 -
03/13/2009
Hot topic
Manager
●Cash management
●Customer service
●Shipments
Recruiting and hiring new employees
Achieving daily goals
Creating schedules to ensure store was fully
covered during peak hours
Olympic High School
High school
Gene Juarez
Cosmetology
Sales
Team building
Decision making
Problem solving
Pay roll
Schedule making/ budgeting labor
Elizabeth Serenbentz - "Salon centric "
Manager
Monica Newman - ""
Barista
EDUCATION
SKILLS
REFERENCE