Customer Service Representative

Mary Brown

Dothan, AL *****

**********@*****.***

+1-941-***-****

Work Experience

Customer Service Representative

Education

High school diploma

Skills

• Customer service

• Cash Handling

• Retail Sales

• Cashiering

• Typing

Assessments

Customer focus & orientation — Highly Proficient

July 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Retail customer service — Familiar

August 2021

Comprehending and responding to retail customer needs Full results: Familiar

Written communication — Proficient

February 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Customer service — Completed

December 2021

Identifying and resolving common customer issues

Full results: Completed

Scheduling — Completed

February 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Verbal communication — Proficient

February 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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