Customer Service Warehouse Worker

Senia R. Brewer

Chicago, IL *****

773-***-**** (c)

***********@*****.***

PROFESSIONAL SUMMARY

Customer Service Professional with over 10 years of experience in face-to-face public interaction. Possess the ability to allow customers to feel valued and respected. Knowledgeable regarding products and services. Efficient in resolving customer’s complaints as well as resolving possible day-to day conflicts. Good interpersonal, and organization skills with the ability to carry out duties without incident.

EXPERIENCE

Housekeeper, University of Chicago Hospitals, Chicago, IL 11/2020- Present

Sustain and sterilize all equipment in assigned rooms and areas.

Clean rooms, make beds, and replenish linen.

Perform special sterilization for infected population following COVID guideline procedures.

Home Health Aide, Help at Home, Chicago, IL 07/2013- 11/2020

Provide housekeeping and laundry service.

Develop and complete shopping order, prepare and cook meals.

Assist with daily life skills such bathing, dressing, and grooming.

Monitor patient’s physical and emotional conditions by observation and reporting.

Teacher’s Aide, Beasley Academic, Chicago, IL 10/2016-06/2017

Supervised students in classrooms, halls, cafeteria, schoolyards, gymnasiums, and on field trips.

Tutor and assist children in small groups.

Distribute and organize teaching materials.

Assist in loading and unloading students while accurately recording attendance.

Warehouse Worker, Reynolds Company, Chicago, IL 01/2009-11/2011

Quickly and accurately assembled products on conveyor belt.

Packaged, labeled, and stocked items for delivery.

Ability to verify the accuracy of shipments by checking for shortages and damaged goods.

EDUCATION

Liberal Arts Courses- Harold Washington College, Chicago, IL

IPCed- Certificate

Food Handler IL-740032-Certificate

COVID-19 Contact Tracing Certificate

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