Office Assistant Customer Service
Resume:
**** ***** ****** *******, ***** *D * Riverdale, NY 10463
(h) 347-***-**** * (c) 203-***-****
e-mail: adq9mo@r.postjobfree.com
Marquis J. Giddiens
Profile * Skills:
Highly qualified and dedicated individual with over 2 years of IT experience, over 7 years of Customer Services & Retail Business Experience, offering versatile strengths and record of successful job performance. Effective skills in: Microsoft Suite (Word, Excel, Power Point, Access & Outlook), excellent worker, organized, planning and problem solving. Peer/Team Mediation (upward Bond) College Predatory Program. Technical * Skills:
Software: Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), Cisco Packet Tracer
Hardware: Laptops, Workstations, & Servers (Hp, Dell), Ethernet Cabling, Printers, Scanners, Other Peripherals, and Transporting obsolete or functioning systems.
Networks and Protocols: LAN/WAN, TCP/IP, DNS, POP3, IMAP, SMTP, FTP, Ethernet, WAP, VPN, DHCP, SOHO router configuration.
Experienced Accomplishments:
NAGARRO INC.
Manhattan, NY ~ 6/2021 TO 12/2021
DOE Service desk/Quality Control Agent: Office Help and IT Support in the School Rising Program
Informing parents of the location of their children.
Documenting IT issue occurring between parents, Staff, and Students.
Telephone Assistant: answer calls, transferred calls, retrieve messages.
Troubleshooting Assistant (Field ops, Central LAN, etc.) SCAN HARBOR
New York, NY ~ 12/2019 to 6/2020
Shadowing Mano, Irick ~ adq9mo@r.postjobfree.com ~ 347-***-****
Updating Desktop to Windows 10
Setting up office phones
Printer maintenance
Setting up security camera to monitors
MODELL’S
Bronx, NY ~ 2/2019 to 3/2020 (Store Closed)
Sales Associate: Store Security and Customer Service
Maintenance
Security
Cashier
TARGET
Riverdale, NY ~ 1/2016 to 12/2018
Trumbull, CT ~ 9/2014 to 12/2015
Sales Floor Associates in a Retail Department Store: Customer Service and Stockroom Organizer
Managed off site stock room.
Provide daily auto fills for inventory.
Operated Forklift/Crown to transport goods for sales floor displays.
Cross-trained in 3 departments at two separate locations.
Logistics Team Member: pull scheduled stock items for display, customer purchase requests.
Promoted to Sales Floor Team Member.
Customer satisfaction fulfillment.
STRAIGHT TO THE POINT FINANCING
Bridgeport, CT ~ 4/2007 to 1/2022 (Per-diem)
Office Clerk: Office Support
Office Assistant: Administrative Support, file, shred, copy, answer phones and bulk mailing.
Office Maintenance.
Processor & Researcher- Produce minor reports.
3611 Henry Hudson Parkway, Unite 4D * Riverdale, NY 10463
(h) 347-***-**** * (c) 203-***-****
e-mail: adq9mo@r.postjobfree.com
Marquis J. Giddiens
Education:
JOHN HOPKINS SCHOOL OF MEDICINE
Certificate ~ 2021
Contact Tracing
NPOWER
Certificate ~ 7/2019 TO 12/2019
Technical Fundamentals Program
COMP TIA
Certificate ~ 2019
WESTHILL HIGH SCHOOL
STAMFORD, CT
Diploma ~ General Studies
References upon request
3611 Henry Hudson Parkway, Unite 4D * Riverdale, NY 10463
(h) 347-***-**** * (c) 203-***-****
e-mail: adq9mo@r.postjobfree.com
Marquis J. Giddiens
References:
MR. ANDREW IFILL
Ph: 203-***-****
Email: adq9mo@r.postjobfree.com
Relationship: Current Teacher/Life Coach (Role Model) Years of Association: over 10 years
MS. TERRINA SHEPARD
Ph: 203-***-****
Email: adq9mo@r.postjobfree.com
Relationship: Professional
Years of Association: over 5 years
MR. LAZARUS RIVERA
Ph: 929-***-****
Email: adq9mo@r.postjobfree.com
Relationship: Co-Worker
Years of Association: 4 years
Contact this candidate