SHEILA N. CONDE
***-** ***** ******, *******, NY, 11434
************@*****.***
OBJECTIVE
Seeking a position with a company where my skills can be implemented and enhanced.
SUMMARY OF SKILLS
Ability to operate different departments managing 8-10 people. Able to work at a fast past and under pressure. Excellent communication skills and interpersonal skills very strong customer service skills. I’m very creative and very resourceful. All around team player. Able to do Data Entry. Able to type 55wpm demonstrated to multitask. Provide professional face for companies.
EXPERIENCE
Advanced Recovery Equipment & Supplies, 1100 Coney Island Ave, 3rd fl
Brooklyn, NY, 11230
March 8, 2017 - January 16, 2020
-Brace Technician
Provide customer service, fitted patients with their equipment, data entry, Drove to different locations, Check in and out inventory, Answer calls,Billing Claims, Fitted all muscles and body parts, Office and desk duties, Insurance Verification and Authorization.
Dicks Sporting Goods, 7 Green Acres Road East, Valley Stream, NY, 11582
August 2016 - Current
-Customer Service Specialist Lead (Supervisor Lead)
Supervise other team members and employers, Money Handling, Data Entry, Provide customer service, Resolve customer problems or billing complaints.Check in and out inventory, Answer calls over the phone and resolve them, stocking, Doing cash office duty.
Babies R US, 139-19- 20th Avenue, College Point, NY, 11356
June 2013 - May 2016
-Team Member/Registry Specialist
Data entry, Provide customer service, resolve customer problems or billing complaints, answer calls and resolve them, stocking, Registry Specialist, Provided a great work environment, set up events and shows
EDUCATION
Jamaica High School, 167-01 Gothic Drive, Jamaica, NY, 11432
September 2008 - June 2012
Globe Institute of Technology, 500 7th Avenue, New York, NY, 10018
September 2012 - May 2014
Associate Degree in Accounting and Finance
The College of New Rochelle, 29 Castle Place, New Rochelle,NY, 10805
September 2014 - May 2016
Bachelor’s Degree and Accounting and Finance
REFERENCES
Manager Baby’s R US
Heather Colon
Manager Dick’s Sporting Goods
Shannon Noelle