Samantha Gagne

* ******** ****

Strafford, NH ***84

Cell: 603-***-**** Email: adq9k1@r.postjobfree.com

Educational Service Representative/Senior Executive Leader for Usborne Books & More, December 2018-Present

Sales

oSelling childrens’ books

oHelp customers purchase books for their readers

oCommunicate to customers via phone, social media, email

oRun business website

oExcel and Word Document Experience

Date entry/ Generate reports

oCreating promotional graphics on Canva Website

oBuild a personal business and manage a team of consultants

oCommunicate to team via phone, social media, email, lunch meetings if local

oEducational Outreach

Run book fairs, home parties, vendor events, fundraisers for organizations (events for local town, local hospitals)

Animal Care Experience:

Veterinary Assistant- Broadview Animal Hospital in Rochester, NH, October 2014- December 2018

Experience working directly with veterinarians, veterinary technicians/assistants, clients, dogs, cats, small animals

Laser Therapy For Canines

Noninvasive procedure using a special light to penetrate the skin/tissues to help open up blood flow to the area and accelerate the body’s natural healing process

Assist with animal husbandry (sanitizing facilities)

Provide Customer Service for clients regarding their pets, emotionally and physically

Ability to work and learn different computer systems

Answer phone calls/make phone calls

Restrain dogs, cats, small animals for exam or procedure done by veterinarian

Administer medication/fluids for patients in need

Retrieve blood samples from patients as needed

Educational Outreach to discuss job title

Part-time Educator- The W.I.L.D & Zoological Park of New England in Rochester, NH, April 2012-September 2013

Experience with various wildlife from around the world

Assist with animal husbandry (sanitizing facility, feeding,)

Assist/ give educational outreach services (animal handling and public speaking)

Volunteer- Marine Animal Rehabilitation Science Center at the University of New England in Biddeford, ME, 2009-2012.

Experience with seals, sea turtles, and porpoises.

Feeding (tube-feeding, assisted feeding, throwing fish); food prep; keeping rooms sanitary, restraining (for blood samples and antibiotic treatments), assisting in necropsy procedures

Volunteer- Animal Welfare Society, Kennebunk, ME, 09/10/2010 - 01/15/2011.

Experience with dogs, cats, other household animals.

Sanitizing areas for animals; exercising dogs.

Animal Science Class Member- Dover High School, Dover, NH (2007-2008)

Instructed in grooming and domestic animal handling, care and observation.

Provided basic training techniques to newer classmates.

Animal Care Technician/Veterinary Assistant/Foster Care Coordinator-Cocheco Valley Humane Society in Dover, NH, September 2012-present

Experience with various dogs and cats

animal husbandry (feeding, sanitizing facility)

fundraising at events for the shelter

speak with public whose interested in adopting an animal

retrieve blood samples from animals during intakes and perform blood tests

administer medication/fluids/vaccinations for animals in need

Find temporary foster homes for animals in need

Veterinary Technician-Great Brook Animal Care in Lebanon, Maine, February 2013-March 2014

provide customer service for clients regarding their pets

answer phone calls/make phone calls

restrain dogs and cats for exam or procedure done by veterinarian

administer medication/fluids for patients in need

retrieve blood samples from patients and use various blood machines to receive results (CBC, Comprehensive machines)

perform fecals and urinalysis's, while checking for any abnormal result under microscope

Dog/cat Owner- Care for (training, feeding, exercising, doting) of large, lovable dogs.

Intern/ Volunteer- Center for Wildlife in Cape Neddick, ME, 05/23/2011-present.

Experience with wildlife animals

Feeding (tube-feeding, hand-feeding); sanitizing many areas and objects; restraining animals of various sizes (for treatments and examinations); preparing meals; giving medication (hand-feeding

and/or mixed in food).

Education:

Psychobiology major, Creative and Fine Arts minor. University of New England, Biddeford, ME; Degree date May, 2012. Dean’s list sophomore year, junior year, senior year

Campus Clubs, Interests, Volunteer positions:

Secretary, Animal Behavior Club, University of New England, 2010.

-Fundraising and participating in club meetings which seek job opportunities and internships that are animal behavior related.

Member, IMATA, 2010.

-Seeking as many job opportunities and internships as possible and being able to do network connections with possible future employers to work with animals.

Swam with dolphins, Discovery Cove, FL, 2002 and in Bermuda, 2013.

Other Volunteering-

Sweetser Organization, Saco, ME, November 2011-present

-Provide friendship and care for abused children

Heart of Biddeford, Biddeford, ME, December 2nd, 2011.

-Helped set up for holiday festival for children and families in community.

Employment, Awards and Proficiencies:

Competed in Miss Strafford County, September 2010.Won People’s Choice Award

Won ‘Most Improved’ award both years in Animal Science class (2007-2008)

Waitress, Wild Willy’s, Rochester, NH (2004 – 2008)

provided accurate and friendly customer service; cleaned facility.

Strengths

athletically conditioned; physically fit through sports and personal conditioning.

passion for animals; animal photography.

work well with others; easy going

Received certificate for the completion of a Humane Euthanasia Course for animals, Montpelier, VT (May 14th, 2014)

Laser Therapy Certified (Broadview Animal Hospital)

New Team Leader of the Year Honorable Mention Award (Usborne Books & More, 2020)

New Executive Leader of the Year Honorable Mention (Usborne Books & More, 2021)

Excellence Award-(2020, 2021, Usborne Books & More)

Legacy Recruiting Award-(2021, Usborne Books & More)

Legacy Sales Award, $100,000 in book sales-(2021, Usborne Books & More)

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