Customer Service Property Manager

Professional Profile

Career Objective

To find an highly ethical company in which I can grow and develop a long standing career.

Personal Profile

A highly professional, Detail-oriented, efficient and organized professional having extensive experience in all aspects of property management. Strong ability to negotiate, develop, and prepare property agreements. Knowledgeable in all aspects of tenant and landowner law. Posses’ strong analytical and problem solving skills. Well versed in Section 8 and Tax credit. Committed to providing excellent customer service. Maintain client confidentiality, discreet and ethical. Confident and poised in interactions with individuals of all levels and cultures.

ARM Certified

Skills Summary

Craigslist, Rent Sentinel, Credit Retriever, Lexis Nexis, Nexus

Bilingual-speak, read and write both English and Spanish

RealPage, Yardi, AMSI, Kronos, OPS technology, YieldStar, Vaultware, Bluemoon

Microsoft word, Excel

Professional Experience

Property Manager-UDR Riverside, CA 06/13-Current

Responsible for 240 units.

Duties included all aspects of property management: Marketing, leasing, screening applications, preparation and explanation of lease agreements, renewal of leases, customer service.

Preparing budgets and controlling NOI and CNOI, scheduling and overseeing vendors. Submission and approval of invoices.

Insuring maintenance and work orders were completed to company and industry standards.

Supervision of staff of 4+, scheduling, submission and approval of hours.

Property Manager-Sares Regis Group Irvine, Ca/Jrk Residential Los Angeles, CA 04/12-05/13

Responsible for 460 units

Duties included all aspects of property management: Marketing, Leasing, screening applications, preparation and explanation of lease agreements, renewal of leases, customer service.

Preparing budgets and controlling NOI and CNOI, scheduling and overseeing vendors. Submission and approval of invoices.

Insuring maintenance and work orders were completed to company and industry standards, and resident satisfaction.

Supervision of staff of 6+, scheduling, submission and approval of hours.

Regional Manager-Heyming and Johnson Riverside, CA 04/11-04/12

Responsible for 19 Communities.

Duties included all aspects of property management: Marketing, leasing, screening applications, preparation and explanation of lease agreements, renewal of leases, customer service.

Preparing budgets and controlling NOI and CNOI, scheduling and overseeing vendors. Submission and approval of invoices.

Insuring maintenance and work orders are completed to company and industry standards.

Supervision and training of managers and maintenance, scheduling, submission and approval of hours.

Property Manager-UDR San Marcos, CA 06/09-04/11

Responsible for 184 units.

Duties included all aspects of property management: Marketing, leasing, screening applications, preparation and explanation of lease agreements, renewal of leases, customer service.

Preparing budgets and controlling NOI and CNOI, scheduling and overseeing vendors. Submission and approval of invoices.

Insuring maintenance and work orders were completed to company and industry standards.

Supervision of staff of 3+, scheduling, submission and approval of hours.

Property Manager-JPI Management/Graystar, Phoenix, AZ 03/08-05/09

Responsible for 384-700 units.

Duties included all aspects of property management: Marketing, leasing, screening applications, preparation and explanation of lease agreements, renewal of leases, customer service.

Preparing budgets and controlling NOI and CNOI, scheduling and overseeing vendors. Submission and approval of invoices.

Insuring maintenance and work orders were completed to company and industry standards.

Supervision of staff of 6+, scheduling, submission and approval of hours.

Property Manager-PGP/FountainGlen Newport Beach, CA 10/96-10/07

Responsible for 30-325 units.

Duties included all aspects of property management: Marketing, leasing, screening applications, preparation and explanation of lease agreements, renewal of leases, customer service.

Preparing budgets and controlling NOI and CNOI, scheduling and overseeing vendors. Submission and approval of invoices.

Insuring maintenance and work orders were completed to company and industry standards.

Supervision of staff of 6+, scheduling, submission and approval of hours.

References Furnished Upon request

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