sharon walls

Abingdon, MD *****

adq9gx@r.postjobfree.com

+1-443-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Supervisor

Responsive Answering Service - Pittsburgh, PA

October 2014 to Present

also work with this company back in 2004 for about 3 years Customer Service Professional

Optum - United Health Group - Baltimore, MD

September 2020 to May 2022

• Handled billing, claims, and authorization issues for providers

• Assisted customers with questions

• Assisted customers with a warm and professional attitude

• Assisted in the design and implementation of solutions to provider issues and problems.

• Continue educate myself to understand Medicaid market so I can inform and educate providers with billing claims and obtaining authorizations

• Operate a PC/image station to obtain and extract information; documents information, activities and changes in the database.

Night Auditor

hilton garden inn - Aberdeen, MD

September 2009 to December 2011

also was a housekeeper and then was promoted to front desk as a night auditor Machine Operator

LIFOAM INDUSTRIES - Aberdeen, MD

i worked at his company 2013 as a temp and got hired in 2015. Education

9 credit in accounting, english, and business administration in accounting Perryville High School/Harford Community College - Aberdeen, MD September 1981 to June 1982

Skills

• microsoft office, computer literate, accounting, manager skills (10+ years)

• Data Entry

• Microsoft Office

• Outlook

• Scheduling

• Receptionist

• Organizational Skills

• Filing

• Billing

• Communication skills

• Microsoft Excel

• Administrative experience