sharon walls
Abingdon, MD *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Supervisor
Responsive Answering Service - Pittsburgh, PA
October 2014 to Present
also work with this company back in 2004 for about 3 years Customer Service Professional
Optum - United Health Group - Baltimore, MD
September 2020 to May 2022
• Handled billing, claims, and authorization issues for providers
• Assisted customers with questions
• Assisted customers with a warm and professional attitude
• Assisted in the design and implementation of solutions to provider issues and problems.
• Continue educate myself to understand Medicaid market so I can inform and educate providers with billing claims and obtaining authorizations
• Operate a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Night Auditor
hilton garden inn - Aberdeen, MD
September 2009 to December 2011
also was a housekeeper and then was promoted to front desk as a night auditor Machine Operator
LIFOAM INDUSTRIES - Aberdeen, MD
i worked at his company 2013 as a temp and got hired in 2015. Education
9 credit in accounting, english, and business administration in accounting Perryville High School/Harford Community College - Aberdeen, MD September 1981 to June 1982
Skills
• microsoft office, computer literate, accounting, manager skills (10+ years)
• Data Entry
• Microsoft Office
• Outlook
• Scheduling
• Receptionist
• Organizational Skills
• Filing
• Billing
• Communication skills
• Microsoft Excel
• Administrative experience