Support Representative Customer Service

Minchu Rose Joy +1-289-***-****

****, *** *** ****** ********,

Ontario,Canada. L8P 3H5 ***********@*****.***

To get a full time or part-time employment, I would welcome a rewarding and challenging job that not only involves my current skills but will hopefully help me acquire some new ones.

Availability –Monday to Saturday (morning,evening,nights)

SUMMARY OF QUALIFICATIONS

Excellent communication skills and customer service by working in fast-paced calling center as technical support.

Dynamic customer service and professional problem-solving skills.

Team Player with strong analytical and organizational abilities.

Proficient in MS Project, Visio and MS Office suit.

Excellent in money handling and customer service interaction.

Providing user support and troubleshooting.

Problem solving and team work skills.

EDUCATION

May 2021– December 2021

Canadore College North Bay,ON

Business Management – Post-Graduate Diploma

GPA: 3.39/4

July 2016- Apr 2019

Mahatma Gandhi University India

Bachelor’s in business administration

WORK EXPERIENCE

Jan 2022 – March 2022

Home support worker Care Canada staffing solutions Hamilton,ON

Personal care

Lifts and transfer

Nutrition/food/storage/

Cognitive, social and emotional support

May 2019 – Aug 2019

Technical Support Representative Real Hypermarket Kochi,Kerala,India

Consult internal software, tools and guides, to research customer issues and implement solutions.

Provide technical support and troubleshooting guidance pertaining to network, Internet, cable, and computer issues.

Excellent organizational and multi-tasking skills and adaptable to changing priorities and challenging situations.

Aug 2018 – Jan 2019

Sale Associate Max fashions Thiruvalla,Kerala India

Stocker, sale floor associate, cashier.

Communicate, recognize, and meet customer’s need, resolving customer challenges.

Apr 2017 – Aug 2018

Customer Experience Sales Floor Associate Bismi Hypermarket Kochi, Kerala, India

Customer service specialist, cashier.

Stocker and inventory management.

On-line store pickup trained.

Smart serve certified.

Contact this candidate