Computer Specialist Office Technician

Location:

Posted:

June 01, 2022

Stone Mountain, GA ***** ***/244-8738

********@*****.***

Shakara Irie

Objective

To ascertain a rewarding and challenging position that will enhance my experience and education while providing upward mobile

Experience

09/06/2021-05/02/2022 Synergy America/Chime Solutions Morrow, GA

Customer Care Representative working from home

Played a key roll in enrolling PNC employees into their benefits

I provide dynamic customer support

2/1/211/2016-4/2020 NATA Regional Decatur, GA

Negotiate repayment plans on outstanding debt from customers for national

financial institutions.

Meet key performance indicators as outlined by management.

Meet expected Quality and Compliance standards

Ability to communicate and negotiate with a variety of customers in various

financial situations

Manage existing accounts and payments.

01/03 /2016 – 5/2016 Arrow Opportunities Atlanta, GA

Customer Service Collections Rep

3 Party Collections/ Pay Day Loans

09/2013-12/2016 Braughmann, Leighmann, LLC Atlanta, GA

Customer Service Collections Rep

3 Party Collections/ Pay Day Loans

3/5/1986-06/30/08 (FT) State of California Sacramento, CA

Office Technician

Customer Service/Section Sectary

Perform clerical function within the TMDL Section.

Maintain and update computerized contract tracking program.

Preparation of Agenda Items.

Independently prepares routine correspondence, responds.

Education

Brown Mackie – Diploma/Paralegal – Atlanta GA

Maric College – Associate of Arts Degree Residential/Commercial Interior Design - Sacramento, CA

American River College - Accounting 60/Financial Accounting - Sacramento, CA

ITT (aka Academy of Business College) Computer Specialist - Sacramento, CA

Reference Upon Request