Sales Associate Customer Service

Donald Lee Brown III

DUNDALK, MD *****

Cell: 443-***-****

E-Mail: *************@*****.***

Summary

Dependable Lead Sales Associate bringing demonstrated success in delivering superior customer service over 2 year of experience. Dependable and ambitious with an aptitude for meeting and exceeding sales quotas.

Skills

Sales leadership development

Organized

Problem solving

Hardworking

Accurate sales transactions

Experience

January 2017 to January 2018

Leslie's Pools Baltimore, MD

Leal Sales Associate

Provided quality customer service while cultivating client satisfaction and loyalty.

Checked store shelves and restocked products from inventory in back room.

Created eye-catching merchandise displays to entice customers into store.

Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.

Received shipments and signed off on packages, documenting all incoming items in [Software] system.

Processed payments and returned receipts, cash, coin and payment cards to customers.

Researched items at other locations to find products requested by shoppers.

Scanned and bagged items and operated cash register to check out store patrons.

March 2018 to January 2019

Bill Bateman's Bistro Parkville, MD

Dishwasher

Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.

Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.

Cleaned and stacked dishes, glassware and utensils to wash and organize enough dishes to serve guests, even during busiest hours.

Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.

Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.

Cleaned and sanitized various kitchen surfaces using specific cleaning supplies.

Washed pots, pans and trays by hand and using industrial washing machine.

Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.

June 2019 to November 2022

7-11, Parkville,MD

Lead Sales Associate

-Greet customers, and ascertain what each customer need or wants.

-Take the broom and sweep throughout the store, and throw it away.

-Take the mop and run it throughout the store.

-Take the old coffee and empty it, rinse out the pots, and fill with new coffee.

-Cook then place, and remove food according to the times they suppose to go out.

-Stock the shelves to maintain everything so we don't run out.

-Stock the cooler so we didn't run out of any beverages.

-Took all of the trash bags out when they were full.

-Clean and sanitized dishes at the end of my shift, or as we needed it.

-Filled the slurpee machine as needed.

-Periodically checked on the hot chocolate machine and filled as needed.

-Sold lottery tickets as customers needed them.

-Would count down my drawr for the night at the end of every shift.

Education and Training

August 2012 Patapsco High School & Center For Arts Baltimore, MD

High School Diploma

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