Niki Martin
Hampton, Ga. *****
Mission
To be a strong steadfast support to my company, peers and customers in understanding that being the best at what we do entails never wavering the support that is provided to our customer’s and never failing to ask “How can we do it better tomorrow?”
Professional Skills
5yrs experience working with County Personnel, Commissioners, Mayors, Police, Dept. of Corrections and related affiliates/associations.
Microsoft Office, Word, Excel, PowerPoint
Windows 95-2010, XP
Experience
2008- February 2012- Operations Asst. Manager Keefe Group Atlanta, GA
Acted as the liaison for the on-site staff to address their questions, concerns and needs.
Planned in the start-up of new accounts at correctional facilities.
Organized and plan the hiring of onsite staff.
Verified all applications to ensure employment verifications, clearance, drug testing and new hire packets are properly completed and forwarded to HR/Payroll departments.
Trained new staff on software, inventory, and company policies and procedures.
Provided on-going support and training.
Schedule pickup for AVERITT, RL-GATOR SOUTHWEST…truck lines.
Assist pack and ship of inmate commissary orders.
Ensure accuracy and filing of all Bills of Lading.
Trained Commissary Managers on property inventory control, including all procedures and reports.
In addition, I have successfully held titles as:
KCN Commissary Manager 2008 to 2009
KCN Assistant Warehouse Manager 2009 to 2011
2007 to Present- Co Founder/Director of 1ST Sgt. Michael S. Curry Memorial Foundation d/b/a Smiles are Contagious.
Work closely with City officials to honor 1ST Sgt. Curry with a Day of Remembrance as designated the fourth Saturday of every March in the Dania, Florida.
Successfully work with local Police on the state and federal levels, as well as neighboring counties Firefighters, Commissioners and Mayor(s) to enroll players for the Annual Ball for Michael tournament.
Partner with the Florida Elks Youth Camp to successfully enroll 100 to 175 children per year into a one week stay-a-camp at no cost to any parent.
Partner with the first to report FOX News to remember 1st Sgt. Curry on this Annual Day, also known as March for Michael.
2006 to Present Realtor Keller Williams Atlanta, GA
New Home Sales. Awards include Listing and Sales Agent of the month(s).
Short Sale Specialists
2000-2007 Customer Resource Specialist 3 Children’s Healthcare of Atlanta Atlanta, GA
Assisted and prioritized incoming calls to the pediatric nurse advice line.
High volume calls 13 per hour with accuracy.
Assisted parents in finding pediatric physicians and specialists.
Maintained and updated information to the physician referral database.
Maintained physician tracking and database reports.
Assisted management in the training of new staff.
Voted Best Customer Resource.