Alyssa Ashley

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EXPERIENCE

Front of House

(Gs Tap House, Austin, TX/Aug 2021- Present

+ Provide guests with menus

* Speak wth patron o ensure satisfaction with food and service, to respond to complaints, or to make conversation,

+ Ansuer telephone cals and respond te inquires er anster alls

+ Maintain contact wth ktchen stat, management, erdng staf, and customers to ensue that ning deta ae handled

propery and customers concerns are adaressed

+ Inspect dining and serving areas to ensure cleanliness and proper setup,

+ Inform patrons of establshment species and features

+ Receive and record patrons’ dining reservations.

+ inspect restrooms for cleanliness and avalablt of supplies and clean restrooms when necessary.

+ Toke and prepare to-go orders.

+ Operate cash esters to accep payments fr food and beverages.

+ Assist with preparing and serving fod and beverages.

+ Train, and supervise food and beverage service staf.

+ Check wih customers to ensure that they are enjylng thelr meals and take atlon to correct any problems

Collect payments fom customers.

+ Wee patrons’ fod orders on order sips, memorize orders, or enter orders into computers fr transmitalto kitchen staf

1 Prepare checks that itemize and total meal costs and sales ates.

+ Check patrons dentfeation to ensure that they meet minimum age requirements for consumption of alcohol beverages.

+ clean gasses, wens and bar equipment

+ aztemp toi problems and laity related to customers excessive drinking by taking steps such a persuading customers

ta sop inking. or ordering tax or other transpatatin for intxicated patrons,

+ Serve wine, and boted or draft beer

Sales Associate

Michaels, Cedar Par, TX/ Mar 2020-2020

+ Greet customers and ascertain what each customer wants or needs

+ Deserve merchanase and explain use, operation and care of merchandise to customers

+ Recommend, select, and help leat or obtain merchandise based on customer needs and deses.

* Compute sales pices total purchases and reetve and process cash or ced payment.

+ Answer questions regarding the store an ts merchandise

+ Maintain knowledge of cutent sales and promotions poles regarding payment and exchanges, and securty practices

+ Watch for and recognize securty risks and thefts, and know how to prevent or handle these stuatons.

+ Exchange merchandise for customers and accept retums

+ Clean shelves, counters, and ables

+ ag or package purchases, ang wrap pts.

EDUCATION

‘Austin Community College ‘Texas State University

‘Austin, San Marcos, TX

Competed coursework towards General tudes Dec 2021) Completed coursework towards Ganeral Stuoles (Mar 2020)

REFERENCES

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