Customer Service Executive Secretary
Resume:
GERALDINE C. OLIDO
Banaba A-Pool, Sta. Rita, Batangas City
Email: ***************@*****.***
Mobile: 095********
CAREER OBJECTIVE
To succeed in an environment of growth and excellence where I am able to acquire new knowledge and enhance my skills. And join a workplace that provides me job satisfaction with an opportunity for personal and professional development, and career advancement while rendering quality service that exceeds the clients’ expectations with sheer determination, hardwork and commitment for the betterment of the company as well as the society.
SUMMARY OF QUALIFICATIONS
●Great interpersonal, analytical, and administrative skills
●Flexible, adaptable and has excellent customer service skills
●Amazing ability to build and maintain strong relationships
●Outstanding ability to work independently, with and without supervision
●Strong numerical ability, accuracy and attention to details
●Professionally deal with problem-solving matters and able to work gracefully under pressure
WORK EXPERIENCES
AREAMANAGER
Feb 2022-Present
Sport’s Central Manila, Inc (SM Affiliate)
BANK MANAGER
PLANBANK
AREA MANAGER May 23, 2019-September 30, 2020
Sport’s Central Manila, Inc. (SM Affiliate) (employment was ended due to Retrenchment)
(2018-2019 -stayed and worked at Canada)
BANK MANAGER Jan 23, 2017-April 04, 2018
Luzon Development Bank (LDB)
CORPORATE BANKING OFFICER Jan 25, ‘16 – May 18, ‘16
Tiaong Rural Bank, Inc (TRBI)
2497 Maharlika Highway, Sto. Tomas Batangas
Branch Banking Group Department
EXECUTIVE SECRETARY OF HEAD OF DIRECTOR June 13,2015 –Dec. 15, 2015
Manar Al Omran Scaffolding Rent & Trading
Qatar
BANK TELLER/ NEW ACCOUNTS
Metropolitan Bank and October 1, 2008–May 31, 2014
Trust Company Inc. (MetroBank)
Batagas Branches
NETWORK / IT ENGINEER
Metropolitan Bank and May 16, 2008–Sept. 31, 2008
Trust Company Inc. (MetroBank) Batagas-Main Branch
Network Communications Engineering Department (NCED)
CUSTOMER SERVICE ASSISTANT
Madison Shopping Plaza Inc.SM Batangas City June 6 2007-Oct. 31, 2007
Customer Service Department
EDUCATION BACKGROUND
Tertiary
June 2003 – May 2007 AMA Computer College
Bachelor of Science in Information Technology Bolbok, Batangas City, Batangas
Secondary
June 1999 – March 2003 Saint Bridget College
Primary
June 1993 – March 1999 Regis Benedictine Academy
Banaba A-Pool Sta Rita Karsada
Batangas City, Batangas
INTERNSHIP PROGRAM
June 2, 2006 –July 6, 2006 Bank of Commerce
Caedo Commercial Center, Calicanto Batangas City
Tel. No.:(634*-***-****
SEMINARS/TRAININGS ATTENDED
October 2013 Sales Rally Training and Seminar
Metropolitan Bank and Trust Company (Metrobank)
Batangas Main Branch, Batangas City
June 2013 Trust Banking Group (TGB) Unit Investment Trust Fund (UITF Seminar
Metropolitan Bank and Trust Company (Metrobank)
Batangas Main Branch, Batangas City
September 2012 Anti-Money Laundering Act Training and Seminar
Metropolitan Bank and Trust Company (Metrobank)
Batangas Main Branch, Batangas City
April 2012 BOTP Training and Seminar for New Accounts
Metropolitan Bank and Trust Company (Metrobank)
Head Office Center, Sen. Gil Puyat Ave.,
Makati City, Manila Philippines
September 2008 Training and Seminar for Marketing Skills
Metropolitan Bank and Trust Company (Metrobank)
August 2008 Money Counterfeit Detection & Signature Verification Workshop;
Anti-Money Laundering Act Training and Seminar;
Mosaic System Workshop
Metropolitan Bank and Trust Company (Metrobank)
Head Office Center, Sen. Gil Puyat Ave.,
Makati City, Manila Philippines
May 16, 2008 Network Engineering and ITG Training
Metropolitan Bank and Trust Company (Metrobank)
Head Office Center, Sen. Gil Puyat Ave.,
Makati City, Manila Philippines
March 11, 2006 Introduction to VoIP (Voice Over IP)
AMA Computer College, Batangas City Campus
December 4, 2005 Advance Oral Communication
Seminars for Call Centers
Days Hotel, Pallocan West, Batangas City
PERSONAL PROFILE
Date of Birth: July 3, 1986
Age: 35
Gender: Female
Civil Status: Single
Religion: Iglesia Ni Cristo (INC)
I hereby certify that the above data and information is true and correct with the best of my knowledge and belief
Applicant
GERALDINE OLIDO / 095********
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