Parking Enforcement Customer Service
Resume:
Gloria Cuevas
Cashier - ABM
Miami, FL *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier
ABM - Miami, FL
September 2016 to Present
• Collect fees from drivers who are using parking facilities to park their vehicles for events or during work
• Take ticket from the customer when vehicle exists the parking facility
• Calculate the fee and take the payment
• Operate a cash register
• Confer with customers to address questions
• Complete transactions by cash or credit card
Dispatcher
Junior's Towing & Storage - Miami, FL
March 2014 to August 2016
• Dispatch calls on two way radio
• Dispatch workers, or service vehicles to appropriate locations
• Prepare daily work and run schedules.
• Keeps logs of all calls and towed vehicles
• Relaying messages from police department to corresponding drivers
• Answering incoming calls, and taking accurate messages
• Confer with customers to address questions, problems, or requests for service.
• Maintains office organized
Dispatcher
Tremont Towing - Miami, FL
March 2011 to March 2014
• Dispatch calls on two way radio
• Dispatch workers, or service vehicles to appropriate locations
• Prepare daily work and run schedules.
• Keeps logs of all calls and towed vehicles
• Relaying messages from police department to corresponding drivers
• Answering incoming calls, and taking accurate messages
• Confer with customers to address questions, problems, or requests for service.
• Maintains office organized
Parking Enforcement Specialist
City of Jacksonville - Jacksonville, FL
March 2009 to March 2011
• Identify vehicles in violation of parking codes.
• Issue non-moving violations.
• Respond to and make radio dispatch calls regarding parking violations and complaints.
• Observe and report hazardous conditions such as missing traffic signals or signs that need to be repainted.
• Testify in court
• Prepare clerical reports
Parking Enforcement Specialist
City of Miami Beach - Miami Beach, FL
November 1995 to September 2006
• Issue non-moving violations
• Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
• Write warnings and citations for illegally parked vehicles
• Maintain close communications with dispatching personnel, using two-way radios or cell phones.
• Dispatch officers to complaints
• Assist public with general information
Education
Vocational
Robert Morgan Vocational School - Miami, FL
March 1988
Skills
Customer Service, Team Member
Additional Information
• Great communication skills.
• Computer Literate.
• Bilingual, English/Spanish with the ability to translate.
• Ability to prioritize and remain focused on the essence of an issue.
• Skilled at learning new concepts quickly while working well under pressure.
• Work well unsupervised.
Contact this candidate