Susan Glasbrenner *** W Charlotte St., River Falls, WI 54022

612-***-**** – Cell adq8y4@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Business Analyst/ Researcher with excellent problem solving and research skills

Self-motivated learner with extensive analytical experience of over 10 years

Accurate in data entry and have experience in Microsoft Word, Excel and Outlook

Thrives on taking on challenging problems, searching out solutions with keen attention to detail

Go-to person for system support between vendor and business

Able to perform well under pressure and thrives in dynamic fast paced environment

Strong interpersonal skills and able to work well independently or with co-workers

EMPLOYMENT HISTORY

Regional Fleet Assistant Wiseway Transportation Hudson, WI 2/2017 – PRESENT

Print and post paperwork for drivers

Verify delivery and complete loading manifests

Call ahead and call backs for delivery

Answer phone calls for tracing furniture

Quality Admin Assistant Airworthy Aerospace Hudson, WI 10/2016 – 2/2017

Express Professionals

Indexed and Scanned closed work orders

Projects and Auditing

Office Coordinator bioCompanies Oakdale, MN 9/2016 – 10/2016

Express Professionals

Answered phones, took sales calls and applied payments to accounts

Processed production from technicians routes

Mapped out lot sizes of property

Administrative Assistant Viking Coca Cola River Falls, WI 2/2016-4/2016

Express Professionals

Answered phones and took orders for Coke products

Counted money from vending and driver routes

Researched and problem solve discrepancies on customer’s accounts

New employee orientation

Research Consultant Mastiff & Dane Minneapolis, MN 7/2015-10/2015

Researched and gathered information to be used in forecasting

Secured and password protected documents for new business

Operations Specialist First National Bank River Falls, WI 2/2015-6/2015

Balanced a variety of bank related items such as ATM’s, Money Orders, Cashier Checks

Processed all maintenance paperwork, Non-Posts and verified New Account set up

Analytics Consultant Hartford Funds Woodbury, MN 10/1989-1/2014

Researched and resolved problems within the Mutual Fund business

Coordinated and oversaw system security, unclaimed property and SOX activities

Worked with auditors to help them understand procedures and gathered information

Served in leadership role as the go-to person for production problems

Worked on requirements, testing and implementation of project

Co-owner/Administrator FS&T Trucking LLC River Falls, WI 3/2004-3/2010

Obtained all proper licensing/permits in order to conduct business in other states

Coordinated all customer billing and debits/credits

Provided excellent customer service

Found loads and negotiated rates

EDUCATION

High School Diploma Hudson High School Hudson, WI

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