Customer Service, Communication

Contact

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www.linkedin.com/in/

dawnlorrainedc (LinkedIn)

Top Skills

Inventory Management

Cashiering

Team Management

Certifications

E Food Handlers

Dawn Lorraine De Castro

Marketing Intern at Down Groups

Los Angeles

Experience

Down Groups

Marketing Intern

December 2021 - Present (6 months)

Designed appealing Instagram posts and stories increasing user engagement. Researched and developed effective marketing strategies. CMP Food Corp

Head Cashier

August 2020 - Present (1 year 10 months)

Los Angeles, California, United States

Worked above and beyond the required tasks by:

Reached out to other businesses (such as Yelp, FUSEN, and Youtubers) via phone, text, and email to market the restaurants.

Produced Instagram reels and commercial posts that led to an increase in customer retention.

Designed alluring menus for two restaurants established by CMP Food Corp in both Korean and English.

Curated recruitment advertisements and successfully processed recruitment for several new employees.

Effectively developed strong loyal customer relations. Manage and organize inventory for the two restaurants. Responsibly managed a diverse team of 10 employees and curated their schedules.

Freelance

Freelance Marketing

August 2020 - Present (1 year 10 months)

Nathan Lim Realty:

Designed fliers (mailers) for homes for sale and increasing clientele for Realtor Designed fine and minimalistic business card according to client wants Created engaging Instagram stories and reels of homes for client Subway

Sr. Sandwich Artist

Page 1 of 2

January 2020 - March 2020 (3 months)

Long Beach, CA

Prepared and served food according to formulas or customer requests. Memorized and became knowledgeable of menus and promotions Maintained cleanliness throughout the eating area and kitchen. Operated the cash register and gained strong interpersonal skills in customer service.

LA Sanitation & Environment

Intern

June 2018 - August 2018 (3 months)

Los Angeles

Enhanced collaboration skills with a large unfamiliar team. Built on organizational skills and responsibility. Attended educational workshops on civil engineering. Education

De La Salle University

Bachelor of Arts Major in Economics and Bachelor of Science in Marketing Management · (March 2020)

Eagle Rock High School

International Baccalaureate Diploma · (2015 - 2019) Page 2 of 2

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