Nirbhay Gupta

CIO CTO SVP VP Director

Cypress, CA 90630 714-***-**** adq8ve@r.postjobfree.com

SUMMARY

I am a Senior Executive leveraging technology and operations experience in multiple industries. I have led teams in Software Implementations, Supply chain, building eCommerce platforms, cloud infrastructure, Business Intelligence, and mobile apps. Able to liaison between technical and non-technical groups and focus on understanding business not just technology, it is about implementing the right technologies that will help and support the people. Thrives in a wide range of environments from startup to multi-billion-dollar market leaders.

SKILLS

Strategy & Planning

Digital Transformation

Supply Chain/ Demand planning / Forecasting

SaaS, DevOps, Mobility, Cloud, Virtualization

ERP, Business Intelligence & CRM

Project Management

Change Management

Technology Optimization (People, Product, Process)

E commerce, Web & Mobile Strategy

Cyber-security, PCI, SOX, HIPAA Regulatory Compliance

Technology Architecture & Integration

Contract Negotiations & Vendor Management

Disaster Recovery Planning/Business Continuity

IT Infrastructure

Planning & Execution

IT Services Management (ITSM) and ITIL

LEADERSHIP EXPERIENCE

CIO/CTO Jun 2015 – Present

Bedrosians Tile and Stone - Anaheim, CA

Bedrosians is $400M family-owned nation leading Tile & Stone distributer with over 1000 employees across 47 branches throughout US, Recruited by CEO to drive digital transformation and streamline businesses to reduce operating cost and fuel growth. Envision and successfully executed holistic, 5-year technology strategy / roadmap. Oversee in house and offshore teams of 60+ professionals.

Replaced 30 years old ERP system with Microsoft dynamics 365 F/O which results in significant growth and improvement across the board. Company topline increased 40% and bottom-line over 200%.

Started b2c/b2b ecommerce business from ground up along with marketplace presence such as Wayfair, Houzz, Lowes, Walmart, Overstock etc.

Transformed Distribution center by implementing Manhattan Associate Warehouse Management System and eliminated paper-based process to fully automated paperless facility which reduced labor cost by 30%.

Established centralized business intelligence reporting corporate wide using Power BI Analytics.

Implemented cloud-based Microsoft Dynamics CRM which led to decreased lead-to-sales time, Improved visibility with customers and increased sales by 40%.

Rolled out New Point of sale with distributed order management and warehousing on all 47 locations.

Moved on-premises datacenter to redundant co-location data centers in geographically disperse area with hybrid cloud on Microsoft Azure and AWS.

Established Disaster Recovery and Business Continuity plans ensuring maximum recoverability for 24/7/365 web applications and infrastructure.

Created, implemented, and documented IT policies and security policies to create a secure environment, that is PCI, HIPAA, and SOX compliant.

Migrated 30-year-old on-prem payroll system to cloud based Ceridian payroll.

Optimize supply chain with the use of Microsoft Azure Machine learning and advance forecasting and demand planning.

Launched Vendor Compliance program for EDI and business transformation.

Implemented Transport management system that help reduce freight cost by 20% and streamlined trucking division.

Migrated on-prem phone Cisco phone system to cloud based Unified-Communications-as-a-Service (UCAAS).

Renegotiated contracts and migrated the entire MPLS networks to SDWAN with Savings over $800k /year.

Directed transition from on-premises Office to cloud based Office 365.

Sr. Director of Retail Technology & Ecommerce Mar 2004 – Jun 2015

Guess Inc - Los Angeles, CA

Guess Inc is $2.6B global retailer with 1,680 stores worldwide, reported directly to COO and oversees all retail technology, ecommerce, mobile app, and web development. Provide technical leadership onsite team as well as the offshore team on software implementations. Provide architecture oversight of software development projects. Provide technical leadership, driving and performing best engineering practices to initiate, plan, and execute large-scale, cross functional, and company-wide critical programs. Led an Agile team of 30+ IT professionals.

Spearheaded launch of 11 ecommerce sites globally across North America, Latin America, Europe, and Asia that grew online sales from $10M to over $300M Annually.

Worked with Oracle Endeca, SOLR, Akamai, Adobe, Bloom reach, Sales force commerce and other vendor partners to integrate their products into global e-commerce infrastructure.

Lead overall architecture and design of Order management and Omni-Channel retailing across the globe.

Implemented Adobe Campaign Globally for single customer view and manage entire customer lifecycle management.

Lead development of omnichannel program Buy online Pickup in Store, Ship from store globally, integrating e-commerce with Oracle POS.

Architect loyalty program for retail stores and online by integrating with Oracle Relate.

Lead initiative on enhancing Retail ERP system JDA, inventory optimization and splitting or retail and wholesale inventory and ecommerce integration.

Implemented Microsoft Dynamics ERP at Guess Korea Subsidiary.

Launched companywide portal using SharePoint.

Replaced home grown PLM system with Enovia.

Integrated Ecommerce fulfillment with Manhattan associate WMS with other fulfillment enhancement such as robotics and sortation’s.

Deployed touch screen sales and self-service KIOSK application across 1200 stores.

Technology & Ecommerce Manager Aug 2001 – Mar 2004

Wet seal Inc Irvine, CA

Lead Migration of On-prem datacenter to AT&T colocation.

Responsible for the stabilization effort for Retek/Oracle ERP.

Spearheaded launch of newly created ecommerce site and fulfillment operations.

Implemented Ecometry order management system.

Sr. Software Architect Sep 1999 – Aug 2001

Nexgenix Inc Irvine, CA

Involved in the Discovery, Design, Development and Testing phases performing role of Senior Software Architect.

Evaluate, architect, and build proofs of technology/concept for eCommerce technology.

Lead both off-shore and on-shore team using Agile Scrum methodology with every 2-week Sprint.

EDUCATION

Bachelor of Science - BS, Engineering (New Delhi, India)

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