Sales Associate Lead

[Type here] Maria Yepez

**************@*****.*** 408-***-****

[Type here]

Highlights of Skills and Qualifications:

• Five years of successful sales and customer

service experience

• Substantial learning/adaptability skills

• Spanish: heritage speaker, fluent in reading

and writing.

• Strong capability to multitasking

and problem solving

• WPM 52

• Proficient in Microsoft Word and

Excel

Professional Experience:

Michael Kors, Milpitas, CA 08/2017 – 12/2018

Sales Associate

• Cultivated Positive relationships with customers by showing genuine interest in their concerns

• Assisted tracking of incoming/outgoing shipments

• Aided as a cashier, assisted in opening, and closing the cash registers

• Phone etiquette

J Crew, Milpitas, CA 12/2018 – 07/2019

Sales Associate

• Maintained professionalism by respecting all customers and fellow staff

• Efficient in answering phone calls

• Provided cleanliness, ensuring store was presentable

• Assisted in product location

Tommy Hilfiger, Milpitas, CA 07/2019 – 06/2021

Sales Lead

• Aided in preparation for deliveries and tracking of incoming shipment

• Fostered a safe and healthy shopping environment for clients per safety guidelines

• Acted as a cashier, while answering phones and stocking the sales floor

• Developed relationships with clients

• Empowered all staff to be creative and motivated daily teamwork skills Tesla Factory, Fremont, CA 06/2021 – Present

Workshop Trainer

• Conducted repair defects on motor vehicles

• Assisted in training of new employees

• Constant engagement in daily production

• Acquired substantial knowledge of all tools to ensure safety EDUCATION:

James Lick High School, San Jose, CA

• High School Diploma 08/2014 – 05/2018

San Francisco State University, San Francisco, CA

• Pursuing a bachelor’s in science of Sociology 08/2018 – Present

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