Scrum Master

Servant Leader-Change Agent-Agile Practitioner

SUMMARY STATEMENT:

Certified Scrum Master with over 4 years of experience coaching and inspiring scrum teams and stakeholders in Agile software development practices. I am a committed, empathetic servant leader with excellent conflict resolution skills, a proven ability to motivate, guide, train, and coach team members to ensure results-driven high-quality deliverables.

PROFESSIONAL ACHIEVEMENTS

●Result-driven Servant Leader; Served as a Scrum Master within multiple scrum teams, facilitating their transition from Waterfall methodology into Agile methodologies.

●Analytical and innovative Scrum Master, with experience in Information Technology, excellent knowledge of Agile frameworks: SAFe 5.1, SCRUM, KANBAN, SCRUMBAN.

●A committed team player with excellent facilitation and conflict resolution skills; with a proven ability to motivate, guide, train, and improve cohesion of project team members to ensure high quality deliverables.

●Proven ability to facilitate collaborative decision making, especially at scrum events, Daily Scrum, Sprint Planning, Sprint Demo and Retrospective.

●Committed servant leader and lean Agile thinker with a proven ability at driving and motivating the adoption of scrum rules, removing impediments, fostering self-management and empowering teams.

●Active listener: Coached Agile teams and product Owners using Scrum and Kanban Boards.

TECHNICAL PROFFICIENCIES:

Methodologies: Waterfall, Agile

Frameworks: Scrum, Lean and Kanban, XP, SAFe

Agile Tools: JIRA, Confluence, Visual Studio and Rally,

Office Tools: Microsoft Office suite, Adobe,

Collaboration tools: WebEx; Skype for Business, MS Teams, Zoom for business

Key Skills: Experience working with Co-located, Distributed and offshore teams using different platforms.

PROFESSIONAL EXPERIENCE

LanguageLine Solutions, LLC: Monterey, California August 2017 – Present

Role: SAFe Scrum Master

●Using JIRA tool in collaboration with Agile frameworks to track team’s progress while aligning the team’s efforts to their goal and optimizing delivery.

●Coaching Product Owners and other teams in role execution, backlog management, facilitating meetings/ceremonies and conflict resolution.

●Using Kanban to continually improve current workflow and eliminate waste at all levels of the organization as it strives to deliver increments of services and product functionalities.

●Identify, document, and publish risks and issues related to the overall program and define resolution paths where required.

● Enforcing Agile methodology and working collaboratively in Sprints to achieve overall goals.

●Use Jira as work management tool and source of transparency into team's work.

●Track and communicate team metrics to team, management, and stakeholders to maintain transparency and manage delivery expectations.

●Facilitate retrospective sessions using different approaches to ensure team participation and increase morale.

Tanon Electronics, LLC: Duluth, Georgia January 2014- August 2017

Role: Project Manager and Junior Scrum Master

●Contracted by Tanon Electronics as Project Manager for 2 years and later as Junior Scrum Master as the company was transitioning from waterfall to Agile;

●Trained teams on the need to comply with delivery deadlines and build good interpersonal skills that boost the teams’ spirit while inspiring trust, leading to goals being achieved.

●Worked collaboratively with Project Owners in role execution, facilitation of meetings and conflict resolution;

●Shadowed the Scrum Master to lead the scrum teams using the product backlogs to achieve improvements in team velocity and delivery of backlog items ahead of stipulated deadline.

●Shadowed the Scrum Master to Coach teams to stay focused on value delivery and not the process so they stay aligned to Agile principles.

●Shadowed the Scrum Master to enable the team to become self-organized and more focused on their tasks for a quicker turn around.

●Worked with teams to assess progress, improvement opportunities and celebrate every stride in their Agile transformation journey.

African Development Bank (AfDB): Abidjan, Cote d’Ivoire January 2012- December 2013

Role: Project Manager

●As coordinator and facilitator for a consortium of a Freelance Individual Consultants with the Bank (AfDB), helped the Project Team by providing them with relevant financial, material and human resources needed for project formulation and implementation, environmental impact assessment, mid-term review and project monitoring;

●Worked side-by-side with Project Owners in role execution, facilitation of meetings and conflict resolution;

●Trained teams on the need to comply with delivery deadlines and build good interpersonal skills that boost the teams’ spirit while inspiring trust, leading to goals being achieved.

●Used HERMES to track team’s progress while aligned with policy and synchronized towards optimal value delivery.

●Enabled team to become self-organized and more focus on their tasks for a quicker turn around.

African Development Bank (AfDB): Yaoundé, Cameroon May 2009 – December 2011 Role: Project Coordinator

●As coordinator and facilitator of a consortium of a Freelance Individual Consultants with the Bank (AfDB), helped the Project Team by providing them with relevant financial, material and human resources needed for project formulation and implementation, environmental impact assessment, mid-term review and project monitoring;

●Worked side-by-side with Project Owners in role execution, facilitation of meetings and conflict resolution;

●Trained teams on the need to comply with delivery deadlines and build good interpersonal skills that boost the teams’ spirit while inspiring trust, leading to goals being achieved.

●Used HERMES to track team’s progress while aligned with policy and synchronized towards optimal value delivery.

EDUCATION, CERTIFICATIONS, SKILLS AND CURRENT STATUS

●Certified Scrum Master (CSM)

●Certified SAFe Scrum Master (SSM)

●Master’s Degree in Translation/Interpretation

●Leadership Diploma in Church Administration

●Perfectly bilingual, fluent in both oral and written English and French.

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