Case Manager Agent

**** ********* *****

Chino, CA *****

909-***-****

***********@****.***

Donna Garcia

SKILLS

● Ability to work under pressure

● Keeping a positive attitude

● Bilingual

● Attention to detail

● Efficiency

● Basic Microsoft Office and Excel

EXPERIENCE

American Honda Motors Co., Chino CA— Case Manager/Inbound Agent

(April)2021-2022(May)

● Answering phone calls

● Creating cases for customers requesting reimbursement, liaison Assistance,documenting dealer complaints etc.

● Provide case information answering customer inquiries Rio Ranch Market, Chino Ca— Cashier

(May)2019-2020(July)

● Cash handling

● Greeting customers

● Verbal communication

Ria Money Transfer, Chino CA— Money Transfer Agent 2021 (January- April)

● Creating money orders etc

● Computer skills

● Gathering personal information

EDUCATION

Chino High School, Chino CA— Diploma

2015-2019

EDUCATIONAL EXPERIENCE

● Chomp Academy (Culinary)

● Microsoft Office (1 year)

Contact this candidate