Executive Assistant Administrative
Resume:
Melissa Platt
Contact
Converse, TX 78109
(772) 353 – 9340
*****.*********@*****.***
Profile
I support and lead with passion and purpose. I am reliable and approachable, even when I am immersed in accomplishing a task and/or goal. I am able to maintain composure and focus even in the most difficult and stressful circumstances. I am highly motivated, a team player and compassionate.
Summary of Qualifications
Strong leadership skills
Fosters positive environment
Strong customer service orientation
Calm under pressure
Compassionate professional
Multi-tasking skills
Tact & Discretion
Strong conflict resolution abilities
Dedicated to excellence
Integrity
Work Experience
The University of Texas at San Antonio
Executive Assistant to Senior Vice Provost, Strategic Enrollment
April 2014—Present
Provide support to Senior VP and executive leadership team by scheduling meetings & events, coordinating travel & creating and editing correspondence & memoranda
Supervise office staff and establish work duties and deadlines
Provide business operation leadership to division
Facilitate collaborative working relationships between Strategic Enrollment business areas and other UTSA divisions and departments
Plans & oversees special projects & events
Clifton Strengths divisional trainer
Indian River State College
Office Manager & Administrative Assistant to Dean, Business Technology Division
December 2004—February 2014
Provide administrative support to Dean
Communications liaison for Dean
Supervise office staff and establish work duties & deadlines
Development of semester course schedules and course changes
Provide student support through advising, degree audits and registration
Assist in preparation and oversight of budgets and reconciliation management
Initiate and maintain fiscal and HR processes
Maintain the adherence of faculty certification requirements
Serve as inventory, technology and access control manager
Train new collegiate staff on payroll processing
Liberty Healthcare Group
Compliance Representative III/Team Leader
April 2002—December 2004
Manage team, office processes and procedures
Conduct specialized team training
Respond to customer complaints, Medicare requests & complaints, subpoenas, Better Business Bureau inquiries and Attorney General inquiries
Oversee monitoring procedures and special projects
Santa Fe Community College
Administrative Assistant to Associate Vice President, Liberal Arts & Sciences and Executive Director, Human Resources
May 1995—March 2002
Provide executive support by coordinating & maintaining calendar events, travel arrangements, creating & editing correspondence, memoranda, presentations & emails
Supervise staff and establish work priorities
Oversee and manage applicant and hiring processes for university
Oversee budget, purchasing and fiscal processes
Education
Indian River State College
Bachelor of Business Administration, January 2014
Indian River Community College
Associate of Arts, December 2006
Training/Certifications
Clifton Strengths (certification in process)
References
Carlotta Bell–Director of Finance & Administration, VP Office for Research
UT Health San Antonio
******@*******.***
Ginnifer Gee – Associate Vice Provost, Engaged Learning & Career Ed The University of Texas at San Antonio
********.***@****.***
Anthony Surratt – Senior Director, One Stop Enrollment Center
The University of Texas at San Antonio
*******.*******@****.***
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