Customer Service Tarot

Doree Bellin

Tampa, FL ***** 440-***-**** **************@*****.***

Ski s:

Examinations and diagnostics

Medical records review

Infection prevention protocols

Holistic medicine

First Aid/CPR

Conflict resolution

Decision-making

Reliable and trustworthy

Relationship building

Basic math

Friendly, positive attitude

Data management

Customer service

Planning

Organizational skills

Work ethic

Ex e n e:

HEALING TOUCH BY DOREEN 01/2010 - Current

Self - Mobile business

Recommended holistic and natural alternatives to medication to treat back pain. Discussed therapies and medications with patients and shared information on potential side effects.

Educated patients and family members on treatments, diagnoses, and prognoses. Trained and educated students and junior staff members on clinical procedures and best practices.

Prepared diagnostic and treatment reports for other practitioners. Performed various tests to properly diagnose conditions. Examined patients and compiled health histories.

Updated medical charts and maintained accurate records and digital filing systems. Reviewed medical histories to determine cause of said issue and best course of treatment. Clover Bar - Hubbard, OH

BARTENDER SHIFT MANAGER 08/2000 - 03/2010

Supervised cleanliness of guest service areas before, during and after service. Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.

Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.

Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task]. Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.

Upsold customers from shelf to premium brands to help boost sales. Recommended food and drinks to patrons based on preference, pairings and special promotions.

Balanced daily registers and generated sales reports for management. Implemented special events to boost customer numbers and profits. Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards. Kept track of bar tabs and transferred open tabs to dining area for wait staff. ROMA MANOR CATERING

Roman Hertz - Hubbard, OH

Kept customer and food preparation areas clean and well-organized. Maintained cleanliness and organization of kitchen stations and storage areas. Took orders, prepared foods and processed payments in full-service establishment. Supported chefs in managing food preparation to achieve precise plating and presentation. Prepared dishes for catering events or during high-volume shifts. Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.

Verified proper portion sizes to consistently attain high food quality standards. Edu on Tr i g

ETI Technical College - Niles, OH

Kent State of Ohio-

Bachelor of Arts

Applied Psychology, 08/1996

Event Planning

Seminar Speaker

Front and back of house restaurant

Managerial

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