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Customer Service Bartender

Location:
Queens, NY
Posted:
May 30, 2022

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Resume:

A L E J A N D R A

R E N D O N

347-***-****

*********@*******.***

**-** ******* ****,

East elmhurts, Ny 11370

PROFESSIONAL SUMMARY

Friendly Waitress with [Number] years of driving customer satisfaction in restaurant environments. Works with FOH and BOH crews to contribute to team goals and maintain efficient foodservice operations. Hardworking and efficient service professional with strong communication and problem-solving skills.

Personable [Job Title] accustomed to managing high-volume restaurant shifts with superior service and commitment to guest satisfaction. Memorizes menu offering and seasonal items to provide updated information and recommendations. Excellent command of food and beverage pairings with [Number]-year history of reliable quality performance.

SKILLS

Customer service Suggestive selling

Mixology Safe food handling procedures

Wine and liquor knowledge Cocktail list development Payment processing Recipe and menu memorization

Bar restocking Beer and wine recommendations

Prepare cocktails Promote sales

Garnish drinks Teamwork

Coordination

EXPERIENCE

Bartender and waitress, Dalton's restaurant, Sep 2017 - Current, East elmhurts, Ny Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences.

Delivered personable and attentive service to all patrons, including seating assistance, order management, and special requests. Recorded or memorized orders for each table and entered into computer system. Observed all safety and sanitation requirements for food preparation and handling. Transported food products, cleaned tables and counters, and stocked dining room supplies.

Cocktail Bartender, Valbella ristorante, Nov 2016 - Feb 2017, Midtown Manhattan, Ny Mixed various types of alcohol and other ingredients to create traditional cocktails and designed brand-new cocktails and mixed drinks. Cleaned bar, counters, and tables continuously to maintain professional bar AR

Apr 2018

Jun 2016

Jan 2015

Nov 1992

appearance.

Took orders from customers, served drinks, and collected money. Restocked bar inventory and supplies to maintain readiness for peak bar operations levels.

Provided exceptional services through guest approach and mystery shops, adhering to company standards and maintaining high levels of guest satisfaction. Head Bartender, Scandals night club, Apr 2011 - Sep 2015, Long Island city, Ny Introduced new cocktail promotions that were popular with customers and increased sales during promotions.

Spoke to customers and recommended specials to build rapport, retention, and customer loyalty.

Used POS system to process cash and credit card transactions. EDUCATION

Real state

La guardia college - Long Island city, Ny

Cosmetology

Cosmobella - Jackson heights, Ny

Tax prepare and notary

Liberty mutual - Collegue point, Ny

High School Diploma

Memorial high school - West New York, Nj



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