Specialist Support Customer Service
Resume:
Houston Du Plooy
Polokwane
0699
**********@*****.***
ID: 911***-****-***
SUMMARY
Enthusiastic retail counter sales representative with years of experience. Seeking to boost REI, KPIs through proven skills in sales and customer loyalty. Maintained positive customer service.
SKILLS
● Customer service
● Sales
● Inventory management
● Time management
● Computer (MS Office)
● Mechanical (fitter)
EXPERIENCE
Talisman Hire, Polokwane - Counter sales representative September 2017 - PRESENT
● Fulfilled all retail admin duties in a high-end sales outlet. Handled customer-service including COD clients, sales, and inventory management.
● Maintained high-level product knowledge.
● Build customer loyalty through fostering stronger relationships.
● Used expert level communications skills to zero in on true customer needs.
● Debtors
Talisman Hire, Polokwane - Technician
September 2014 - September 2017
● Increase machine availability
● Maintain and repair equipment
● Provide technical and specialist support
● Assemble, install, test and maintain equipment
● Inspect and test equipment
● Determine causes of failures (fault finding)
● Perform preventative maintenance
● Assist with maintenance administration
● Complete job cards and update records
Bolt Global Tool Hire, Rustenburg - Technician
Year 2014
● Increase machine availability
● Maintain and repair equipment
● Provide technical and specialist support
● Assemble, install, test and maintain equipment
● Inspect and test equipment
● Determine causes of failures (fault finding)
● Perform preventative maintenance
● Assist with maintenance administration
● Complete job cards and update records
Anglo Gold Ashanti, Carletonville - Fitter
January 2011 - 2014
● Replacement of bearings
● Transporting and repairs of winch
● Installation of pumps and winch minor and major
● Fitment of pipelines underground
Auto Clinic, Carletonville - Mechanic (Petrol & Diesel) Year 2011
● V-belts
● Pulley alignments
● Manufacturing of shaft keys
● Recon of petrol and diesel engines
● Vault finding on all construction
EDUCATION
2010 - Grade 12 - High school Carletonville
2012 - Fitter N2 - Olifantsfontein
LANGUAGES
● English
● Afrikaans
CAREER STATEMENT
I’m a very proud person in all that I do. I won’t give up on something until it is good and ready. I’m determined in achieving the goals I have set for myself in life, and to never give up, because I believe in every tough situation or if something gets tough, it’s God’s way of giving you a chance to prove yourself and to show what you are capable of and to give you learning experience. I’m a very hard working person (Not afraid to get my hands dirty, and work really hard) and interested in learning more, I’m also a very fast learner.
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