Customer Service Representative
Resume:
CURRICULUM VITAE
MITESH ASOTRA
Email: ***********@*****.***
Visa Status: Visit Visa till 20 July 2022.
OBJECTIVE:
Seeking a job in the field of Legal Affairs and after having experience seeking for challenging positioning in the field of Legal Affairs and Relations in a multinational or international organization, where I can apply what I study and make a linkage between the theory study and the practical application and its come step by step.
WORK EXPERIENCE:
Jun 3 2016 to -Jun 2 2017 as a Supervisor in PIZZA HUT under Kuwait Food Company (Americana) Sharjah EMIRATES:
Having 4 Years Experience In UAE Different Branches In PIZZA HUT.
Maintain the Gap between the cost and payments.
Follow the R&R system inside the shifts.
Treat with EHS inspection and report the feedback.
Retrieving Legible and complete document from head office and do it within time.
Accurately and efficiently handling the Assignments within time period.
Reduce the Operation Loss.
Assist & Support in resolving issues with team members.
Accurate Processing of financial entries.
Questioned the service quality into the customer’s satisfactions.
Read and check Documents received from head office, warehouses and other.
Getting the basic the points that make our service the most unique.
Lead more than 30 Employee in the store.
AMERICANA KUWAIT FOOD COMPANY (PIZZA HUT) UAE (Jun 3 2013-to Jun 3 2017)
PIZZA Hut cashier/GUEST EXPERT/SUPERVISOR
Welcome guest sincerely
Handling cash register
Responsible in preparing and opening the counter
Knows all standards inside the restaurant .
SUPER EAGLE GENERAL TRADING L.L.C (ADAB ABU DHABI AIR BASE) GIO’S PIZZA( FROM Apr,21 2019-to Sep 15 2020)
GIO'S PIZZA CASHIER/ GUEST EXPERT/TRAINING SUPERVISOR
CUSTOMER SERVICE REPRESENTATIVE IN SAMSUNG COMPANY IN CHANDIGARH(INDIA) FROM 2019 Nov to 2020 April.
Respond to telephone inquiries, providing quality service to customers and associates
inquiring about the availability of products or status of orders.
Listen attentively to caller needs to ensure a positive customer experience.
Access electronic and paper cataloging systems to look up product information and
availability.
Strive for quick complaint resolution; commended by supervisor for the ability to
resolve problems on the first call and avoid escalation of issues.
CERTIFICATES:
More Than 10 Certificates From PIZZA HUT in UAE As A Employee Of Month And Quarter.
SUMMARY OF QUALIFICATION:
Well-organized.
High communication skills.
Accurate in everything.
Committed to the dates.
Professionalism in dealing with confidential information.
Dependable person.
Work under stress.
Self confidential.
SPECIAL SKILLS:
More than 4 years ‘successful experience in customer service in PIZZA HUT.
Quickly and effectively solve customer challenges.
Effective planning and organizational skills.
Able to lead, develop and motivate staff.
Good knowledge of windows, word excel and power point.
Have ability to learn more and more.
PERSONAL PROFILES:
Name : MITESH ASOTRA
Father’s Name : VISHWA NATH
Date of Birth : May/18/1994
Nationality : Indian
Gender : Male
Religion : Hindu
Marital Status : Single
Languages Known : Native language Hindi, English,
Very good command of both written and spoken English
PASSPORT DETAILS:
Passport No : k9034985
Issue Date : February/20/2013
Expiry Date : February/19/2023
Visa Status : VISIT VISA
EDUCATION QUALIFICATION:
PUNJAB SCHOOL EDUCATION BOARD (HIGH SCHOOL) MARCH,2011
PUNJAB SCHOOL EDUCATION BOARD (MATRICULATION EXAMINATION) MARCH,2009
CONCLUSION & DECLARATION:
I hereby certify that the above mentioned Statement is correct & true to the best of my knowledge & belief.
MITESH
ASOTRA
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