Sierra Cockrell
Conroe, TX *****
********@*****.***
Work Experience
Sales Associate
TJ Maxx - Conroe, TX
July 2020 to Present
Merchandise, Jewelry and Sales Associate. Responsibilities include, providing customers with excellent customer service. Ringing up customer purchases via cashier functions, promotion of store perks and benefits of shopping with our store. Store upkeep, organization. Observation and engagement of in store shoppers to insure prime customer experience.
Accomplishments include providing outstanding customer service to customers. Am successful in building lasting bonds with customers to increase store loyalty and welcoming atmosphere. Received 2 Reach acknowledgements for customer engagement.
Data Entry Specialist
Wisenbaker Builder Services - Houston, TX
October 2020 to March 2022
Data entry specialist/ Order Fulfillment Specialist - was responsible for meeting company deadlines, organizing information, accurately interpreting, informing and entering company home assignments per builder account. Was responsible for the on time entry, management and correction of any errors produced between from the time information was entered by design center and sales. During my term, I executed the ability to work independently, plan,and prioritize my daily administrative tasks/ projects with attention to detail.
Soft skills include computer literacy with the following programs: Microsoft Windows 10, Word, Excel, Adobe Acrobat. I also carry with me former experience with Echelon software ( a company specific software used in creating and maintaining POs, Inventory, forecasting, and Data entry input). Accomplishments included: 4 out of 5 stars in performance review when reviewing what Wisenbaker has reported as their busiest season yet! ( 2021 last Quarter) 5 out of 5 stars were given for being able to manage a highly stressful and large volume of work during this time. Food Line Worker
Luby's Fuddruckers Restaurant - The Woodlands, TX
July 2019 to October 2019
Worked as a food line worker, and cashier. I had dual job position as a wait staff worker also, having had previous experience working as a waitress with the company back in 2018. Altogether I have a years experience with Luby’s. Last worked there before leaving in October to tend to the birth of my first child. Gave birth in Dec. 2019. I am motivated, ambitious, quick to learn, sharp and love making my job quality work. Currently looking for hire.
Waitress/Cashier
Denny's - Houston, TX
January 2019 to June 2019
Was a waitress and cashier worker. My job duties involved quality customer service, answering phones, preforming proper food and safety handling, taking and managing food orders ( In store and online), creating a friendly dining atmosphere, and up keep of the restaurant’s front house appearance.• Handled a high volume of customers regularly
• Welcomed diners and guests as they arrived
• Took orders
• Prepped orders
• Served food
• Checked on diners and guests frequently
• Bussed tables
• Set up payments by POS
• Kept the restaurant clean and sanitary
Food Service Worker
Education
High school or equivalent in N/A
American Continental Acadamy - Miramar, FL
March 2013 to January 2014
High school or equivalent
Skills
• Host
• Food Service (3 years)
• Food Prep (3 years)
• Fast Food (1 year)
• Busser (2 years)
• Food Handling
• Restaurant Experience (3 years)
• POS
• Merchandising (1 year)
• Upselling (2 years)
• Data entry (2 years)
• Direct sales (1 year)
• Organizational skills (2 years)
Certifications and Licenses
food handler certificate
Food Handler
Assessments
Retail customer service — Proficient
May 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Familiar
May 2022
Identifying and resolving common customer issues
Full results: Familiar
Administrative assistant/receptionist — Familiar
May 2022
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.