Code 10 Customer Care

CURRICULUM VITAE

PERSONAL DETAILS

SURNAME TSHEZI

FIRST NAMES NKOSIKHONA

DATE OF BIRTH 1989.01.07

ID NUMBER 890**********

CELL NUMBER 071-***-****/ 083-***-****

POSTAL ADDRESS 231 Berg STREET

43 KEMSLEY

PIETERMARITZBURG

3201

GENDER MALE

MARITAL STATUS SINGLE

DEPENDANTS NONE

DRIVER’S LINCENCE LEARNERS (CODE 10)

LANGUAGE PROFICIENCY

FIRST LANGUAGE XHOSA

SECOND LANGUAGES ENGLISH

OTHER LANGUAGE ZULU

EDUCATIONAL QUALIFICATION

HIGHEST STANDARD PASSED MATRIC

SCHOOL CLYSDSDALE S.S.S

YEAR 2008

SUBJECT PASSED XHOSA

ENGLISH

BIOLOGY

MATHS

PHYSICAL SIENCE

GEOGRAPHY

SKILLS AND COMPETENCIES

COMMUNICATION SKILLS, PROFESSIONALISM, TEAM ROLE PLAYER, HARD WORKER, LISTENING SKILLS, COMPUTER SKILLS, TELEPHONE ETIQUETTE

TETIARY EDUCATION

NAME OF INSTITUTION UMGUNGUNDLOVU FET COLLEGE

(KZN MIDLANDS CAMPUS)

COURSE NATIONAL CERTIFICATES IN ELECTRICAL ENGINEERING

SUBJECT PASSED INDUSTRIAL ELECTRONICS N3

ELECTRICAL TRADE THEORY N3

ENGINEERING SCIENCE N3

MATHEMATICS N3

ELETROTECHNICS N4

ENGINEERING SCIENCE N4

MATHEMATICS N4

INDUSTRIA ELECTRONICS N4

MATHEMATICS N5

ELETROTECHNICS N5

POWER MACHINES N5

INDUSTRIAL ELETRONICSN5

MATHEMATICS N6

ELETROTECHNICS N6

POWER MACHINES N6

INDUSTRIAL ELETRONICSN6

WORK EXPERIENCE

COMPANY NAME SOUTH 32 KUTALA COLLIERY

COMPONENT ROCK ENGINEERING

POSITION OFFICE ADMINISTRATOR

DURATION 1 NOVEMBER 2019 TO DATE

DUTIES:

PROVIDE ADMINISTRATIVE DUTIES E.G. FILLING, FAXING, PHOTOCOPYING, TYPING DOCUMENTS, SENDING EMAILS, RECEPTIONIST AND TRANSCRIBING.

HANDLE CORRESPONDENCE: RECEIVE, SORTING, RECORDING AND DISTRIBUTING DAILY MAIL.

MAKE COPIES AND SEND DOCUMENTS TO RELEVANT STAFF AND UNITS

RECEIVE AND SEND EMAIL TO OTHER MEMBERS WHEN REQUIRED

COLLECT REPORTS, MAKE COPIES AND ENSURE THEY ARE FILED CORRECTLY

ENSURE SAFEKEEPING OF DOCUMENTS AND EASY ACCESS TO OTHER STAFF.

PERFORM THE FRONTLINE FUNCTION IN THE UNIT BY PERFORMING RECEPTION.

ENSURE THE OFFICE IS TIDY AND PRESENTABLE WITH ALL NECESSARY STATIONERY

WELCOME GUESTS AND STAKEHOLDERS OF THE COMPANY MAKE THE SIGN THE REGISTER AND DIRECT TO THE RIGHT OFFICE

SCREEN CALLS AND ENSURE TO TRANSFER CALLS AND CONVEY MESSAGES TO THE CORRECT PERSON ON TIME.

ENSURE TO EXERCISE CUSTOMER CARE BY PROVIDING BASING AND ACCURATE INFORMATION OVER THE PHONE AND EMAILS

MAINTAIN OFFICE SECURITY BY FOLLOWING SAFETY PROCEDURES AND CONTROLLING VIA ACCESS DESK BY MONITORING LOGBOOK AND ISSUING VISITORS BADGES

HANDLE PROCUREMENT AND ORDER OFFICE SUPPLIERS AND MAINTAINING INVENTORY OF STOCK

ARRANGE TRAVEL AND ACCOMMODATION, AND ISSUE VOUCHERS

PROVIDE ASSISTANCE IN BUDGET BY KEEPING UPDATED RECORD OF EXPENSES AND COSTS.

OBTAIN DATE OF MEETINGS, UPDATE CALENDAR AND SCHEDULE FOR MEETINGS AND CIRCULATE TO ALL STAFF MEMBERS.

REFERENCES

1. NAME OF A PERSON MR H. MALAZA

POSITION PRACTITIONER TRAINING

DEPARTMENT SOUTH 32 KUTALA COLLIERY

CONTACT NUMBER 013-***-****

2. NAME OF A PERSON MS OLWETHU SWAKANISE

POSITION ROCK ENGINEER / GEOLOGIST

DEPARTMENT SOUTH 32 KUTALA COLLIERY

CONTACT NUMBER 013-***-****

3. NAME OF A PERSON MR M WRAGG

POSITION SENIOR LECTURE DEPARTMENT

DEPARTMENT UMGUNGUNDLOVU FET COLLEGE

CONTACT NUMBER 033-***-****

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