SARA RUHNKE
Watertown, WI **094
********.****@*****.***
Skills Summary
Customer care, detailed data entry, in/out bound calls, educational planning, financial planning, dispute resolution
Education
Veterinary Technology
Associate 2014
Experience
Imagine Learning
Educational Advisor 2022-Present
Assist families in planning educational goals from kindergarten through associate degrees. Maintain FERPA laws, meticulous school records, and financial records.
Dollar General
Assistant Manager 2020-2020
Schedule associates, resolve customer disputes, order store supplies, assist customers, cashier, stock, set up displays.
National Research Center
Animal Care Giver 2014-2015
Animal husbandry, enrichment, and administer medication as prescribed. Detailed notes.
TDS
Financial Services Advisor 2009-2011
Assist customers with making payments or payment arrangements, restore service, explain in detail the billing process. Process mailed payments and send reminder letters. Accurately update account information. Inbound call center
Arrow Financial Services
Collections Specialist 2003-2009
Contact debtors in an attempt to reconcile old debt. Process payment and set up payment arrangements. Work with debtors to resolve multiple collections accounts. Update account information. Outbound call center.