Destiny Mitchell
Chesapeake, VA *****
******************@*****.***
Customer service professional with strong ability to multi-task, prioritize, and manage time effectively. Ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.
Authorized to work in the US for any employer
Work Experience
Account Representative
PORTFOLIO RECOVERY ASSOC - Norfolk, VA
December 2020 to January 2022
• Collections of loans, credit cards and more
• Communicate to and between customers
• Provide any needed information
• Provide the best customer support
• Take and also receive calls from various customers Customer Service Representative
Conduent - Chesapeake, VA
September 2019 to December 2020
Ascertains nature of the transaction/call and assesses whether it can be handled in place, needs to be transferred, or further follow-up is required, in order to provide client with appropriate resolution. Fire Watch
BAE Systems - Norfolk, VA
July 2018 to August 2019
• Watch out for fire hazards in the workplace
• Keep flammable materials from ignition sources.
• Ability to Stop operations if I find any hazardous condition.
• keep visual and voice contact with employees.
Cashier
Kroger - Che’s
June 2016 to December 2017
Multiple Positions
Fazolli's Italian Restaurant - Chesapeake, VA
September 2014 to May 2015
Cashier . Waiter . Cleanup
• Learn menu and accurately take customers orders
• Keep area clean and organized
• Smile and communicate with customers
• Accurately count money to and from customers
• Keep store clean and appealing
Education
High school diploma
September 2012 to June 2016
Skills
• Customer Service (4 years)
• Cashier (4 years)
• Organizational Skills (4 years)
• Cleaning (4 years)
• Stocking (2 years)
• Warehouse Experience (3 years)
• Packaging
• Order Picking
• Communication Skills
• Shipping & Receiving
• Load & Unload
Additional Information
• Team Player
• Hard Worker
• Responsible
• Dependable
• Take initiative
• Communication and interpersonal skills
• Quick Learner