Front Desk Customer Service

ROHENI MOHANLALL

929-***-**** *************@*****.***

***-** ******** *** ******* NY 11432

Objective:

To obtain a career in an established and stable environment that offers great opportunities to enhance my capabilities. To do good and make the world a better place. Skills

● Time management

● Leadership

● Organization

● Communication

● Collaboration

● Problem solving skills

● Flexibility

● Microsoft word, Excel, PowerPoint

Education & Certification

● Fours years at Queens Collegiate High School

● High School Diploma

● Student of the month

● Perfect Attendance

● Outstanding academic achievement

● Completed CAPP curriculum AIDS CENTER OF QUEENS COUNTY

● Currently achieving a bachelor’s degree in Nursing ( RN) Community service

● Completed 40 hours of community service

● Volunteered to babysit my nephew and niece

● Tutored 3rd and 4th grade student in math and reading. Work experience

Front desk receptionist

- Welcome 10-20 patients, coordinated check in, collected ID and insurance.

- Facilitated over 15+ phone calls with patients and managed phone call.

- Tend to patients, check vital and weight, collect blood samples.

- Maintain an organized and professional work space.

- Provided excellent customer service with a friendly attitude.

- Provided administrative support via electronic medical records

- Coordinate pick up and delivery of mail service, unpacked inventory and sent out blood specimens to the lab.

- Managed the day to day front desk operation for a busy urgent care clinic.

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