Customer Service Translator

Production and Continuous Improvement Assistant

María de Lourdes

De Los Santos Calderón

LANGUAGES

-Spanish (Native)

-Ingles (Advanced)

-Russian (Beginner and

in progress)

COURSES

• Who – The “A” Method

of Hiring

Lear Corp

• Burn Out Syndorme Training

Instituto Coahuilense de la Mujer

• Leadership Plus

UANE

EDUCATION

PSYCHOLOGY DEGREE

Universidad Autónoma del Noreste

HIGH SCHOOL

Instituto Cumbres y Alpes

MIDDLE SCHOOL

Instituto Cumbres y Alpes

ELEMENTARY SCHOOL

Instituto Cumbres y Alpes

Production and Continuous Improvement Assistant

Manufacturas VU May 2021 – Present

- Elaboration of Metrics, as well as staying on the floor to verify that the lines are in order, producing and complying with the rate. CUSTOMER SERVICE

Motores Fasco June 2017 - May 2021

-First 6 Months i covered a Maternity leave..

-Manage the Oracle system, provide admission, preparation, and archiving of classified documents in accordance with assigned orders.

-Over 30 clients to negotiate, contact, and maintain; and to serve them through different guides ensuring their satisfaction. HUMAN RESOURCES ASSITANT

Lear Corp September 2014 – September 2016

-Manage PeopleSoft system (Hiring, terminating, salary increases, requests, Headcount), admission, preparation, storing documents with classified order and control, imparting onboarding talks to new employees, and translator at events (Spanish to English). BILINGUAL ANALYST

Centro de Atención al Solicitante (CAS) May 2012 – September 2014

-Obtain the necessary information to obtain a visa, review the applicant's documents, as well as take a photograph and fingerprint. PSYCHOLOGICAL COUNSELOR

Instituto Coahuilense de la mujer March 2010 – January 2012

- Consultations and therapy were provided to those attending the module., and there was a talk for women and a talk for children with the theme of their rights.

WORK EXPECIENCE

Phone: (878-***-****

Email: **********@*****.***

Piedras Negras, Coah

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