Customer Service Veterinary Assistant

McKayla Töwe

**** ****** ***** ● Murfreesboro, TN 37129

615-***-**** (mobile) ● *******.****@*****.***

Objective: To secure a position that presents challenges enabling career advancement.

Professional Experience

Animal Medical Center – Murfreesboro, TN ● 4/2021 to Present ● Veterinary Technician

Maintain positive customer service attitude when updating and educating owner of condition of pet ● Preparing patients and equipment for surgical procedures ● Administering medications and vaccines as prescribed by Doctor ● Blood draws ● Using blood machines ● Cleaning facility cages and patients ● Assist Doctors ● 2-hour chart checks on each patient ● Inputting charges for medications and vaccines.

Amazon – Murfreesboro, TN ● 11/2020 to 7/2021 ● Order Picker

Buffalo Wild Wings – Murfreesboro, TN ● 5/2019 to 5/2020 ● Server

Maintain positive customer service attitude ● Provide excellent customer service by taking and fulfilling guest’s orders ● Handle money.

The Goat Murfreesboro – Murfreesboro, TN ● 11/2018 to 5/2019 ● Hostess

Maintain positive customer service attitude ● Greeted patrons

Providence Animal Hospital - Mt. Juliet, TN ● 5/2018 to 9/2018 - Veterinary Technician

Maintain positive customer service attitude when updating and educating owner of condition of pet ● Preparing patients and equipment for surgical procedures ● Administering medications and vaccines as prescribed by Doctor ● Blood draws ● Using blood machines ● Cleaning facility cages and patients ● Assist Doctors ● 2-hour chart checks on each patient ● Inputting charges for medications and vaccines.

Wal-Mart – Smyrna, TN ● 10/2016 to 5/2017 – Sales Floor Associate/Stocking Associate

Maintain positive customer service attitude ● Provide excellent customer service by assisting guests with various requests ● Complete required tasks within an appropriate timeframe ● Ensure neatness of shelves and merchandise ● Stock merchandise neatly throughout store ● Assist with other departments when needed.

Education

Veterinary Assistant Training Center – Murfreesboro, TN ● 7/2018 to 4/2019

Instructor Todd Reynolds

James Madison High School – Online ● 8/2016 to 5/2017

Studied Physics I and II, fulfilled graduation requirements

Seigel high School – Murfreesboro, TN ● 8/2013 to 5/2016

Studied two years of Agriculture Science, one year of Greenhouse Management and one year of Small Animal Science

● References Available Upon Request ●

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