Installation Technician Warehouse Supervisor

YOMIE MACRAE

Reisterstown, MD *****

Cell: 443-***-****

*********@******.***

Customer-driven Installation Technician capable of providing first-rate customer service by maintaining and building professional relationships with other technicians and customers. Adept at performing and assisting with installation procedures, planning, and scheduling. Skilled at modifying existing indoor and out door systems. Dependable and proficient Installation Technician equipped with advanced knowledge of electronic components including resistors, switches and silicone diodes. Able to complete work orders on time and with little guidance. Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Telecommunications

Assembly and installation

Installation tools

Indoor and outdoor units systems

07/2019 to 12/2020

SHIELD ACCESS

Baltimore, MD

Installation Technician

Managed and monitored different small to medium scale installations in schedule and budget. Maintained clean tools, test equipment, and work motor vehicles. Troubleshot and installed security camera and electronic doors weekly. Worked with team members to install and maintain electronic doors and garage doors. Repaired equipment with new parts and replaced inoperable items. 01/2020 to 02/2020

DART WAREHOUSE

Hampstead, MD

Forklift Operator

Operated automatic sitdown and standup forklift machines to process waste and prepare shipments. 01/1997 to 07/2019

CRST INTERNATIONAL INC.

Jessup, MD

Warehouse Supervisor

Assessed employee performance and facilitated commendations and discipline as necessary. Safeguarded compliance standards by delivering support to production staff to continuously met milestones and goals.

Scheduled all warehouse employees and managed resource allocation to ensure efficient operations. Implemented troubleshooting methods and techniques, effectively alleviating issues with equipment and devices. Supervised 5 employees in receipt and storage of copy machines, home express products. Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance. Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.

Oversaw all production, quality control and material handling operations and made improvements as needed. Monitored daily shipping, handling and receiving to promote smooth operations within warehouse. Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.

Provided information to shipping and receiving personnel regarding inventory stock. Trained staff on material handling processes to reduce shipping times. Supervised inventory records and accurately noted all merchandise transactions that affected inventory. Successfully met all accuracy standards through consistent oversight, detailed recordkeeping and implementation of process improvements.

SUMMARY

SKILLS

EXPERIENCE

Ensured that all processing equipment and machinery were properly started up, operated and shut down. ASSOCIATE OF ARTS: HVAC INSTALLATION AND REPAIR 08/2014 All State Career School, West Mifflin, PA

HIGH SCHOOL DIPLOMA 06/1980

Methodist Boys High School, Freetown Sierra Leone

EDUCATION AND TRAINING

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