IT Network System Engineer.

CURRICULUM VITAE

Gaurav Rathod

Address: Katni Madhya Pradesh

Contact No: 074********

E-MAIL: *********@*****.***

OBJECTIVE: -

Intend to build a career, which would help to continuously enhance my skills and knowledge which would provide opportunities to take up challenges and responsibilities and increase portability of company by maintaining and enhancing technical aspects, which will help to achieve the goal and objective of the company.

TOTAL WORK EXPERIENCE: - 6 Years and 1 month of Experience PROFESSIONAL EXPERIENCE: -

Company Patel Engineering Ltd. (Site Location)

Position Held IT Network Systems Engineer T 2

Duration 01 Dec 2020 to till Date.

Responsibilities:

Working in the Project of NVDA (Narmada valley development department.) Sleemanabad Katni. as an IT Network Systems Engineer T 2.

Providing service of Installation of New Desktops.

Installation of License Software and make the records of it.

Installing MS outlook time to time and provide the backup .pst file of that.

Providing the technical support regarding Networking devices, Router, Switches, Printers and PCs.

Responsible for maintenance & functioning of LAN/ WAN Network.

Maintenance of 10 Mbps of 2 lease line which was terminated on site location.

Maintenance firewall devices (SOPHOS)

Handling local vendors (Vendor Management) for follow-up of service calls and resolution.

Provide Remote support to users for any Technical issues.

Take the request of requirement of IT material for the site location and Raise the requirement.

Maintain all site location Camera Working status.

Troubleshoot of Different cameras. Backup the footage.

Visits to sites location in different intervals.

Maintain the stock reports of IT Asset.

Reporting to Project Manager with Daily Call Reports time to time.

Maintain tunnel communication for both wireless RF devices and Wired analog phone.

Maintain EPBX machine and analog phone.

Install and configure IP phone.

PREVIOUS PROFESSIONAL EXPERIENCE: -

Company Dilip Buildcon limited. (Site Location)

Position Held IT Executive (Desktop Support Engineer). Duration 01 Dec 2020 to till Date.

Responsibilities:

Working in the Project of RVNL (Rail Vikas Nigam LTD.) Rishikesh - Karnprayag (Tunnel) Project PKG- 9 as an IT Support Engineer for DBL users as well as Client Users.

Providing service of Installation of New Desktops.

Installation of License Software and make the records of it.

Installing MS outlook time to time and provide the backup .pst file of that.

Providing the technical support regarding Networking devices, Router, Switches, Printers and PCs.

Responsible for maintenance & functioning of LAN/ WAN Network.

Maintenance of 10 Mbps of lease line which was terminated on site location.

Maintenance firewall devices

Handling local vendors (Vendor Management) for follow-up of service calls and resolution.

Provide Remote support to users for any Technical issues.

Take the request of requirement of IT material for the site location and Raise PR in SAP.

Working in SAP for the material request.

Maintain all site location Camera Working status.

Troubleshoot of Different cameras. Backup the footage.

Visits to sites location in different intervals.

Maintain the stock reports of IT Asset.

Reporting to Project Manager with Daily Call Reports time to time.

Other Technical Skills:

Working in SAP.

Camera Installation and maintenance.

Company Ashoka Buildcon limited. HO (Nashik - Maharashtra) Position Held IT officer.

Duration 22 October 2019 to 28 Nov 2020.

Responsibilities:

Providing service of Installation of New Desktops.

Installing MS outlook time to time and provide the backup file of that.

Archive the Mails Time to time as per user requirements.

Providing the technical support regarding Networking devices, Router, Switches, Printers and PCs.

Responsible for maintenance & functioning of LAN/ WAN Network.

Maintenance of 2 Mbps and 1 Mbps of lease line which was terminated on site location.

Handling local vendors (Vendor Management) for follow-up of service calls and resolution.

Coordination with remote Engineers for IT support for various site Locations.

Provided remote desktop solution to utility offices.

Take the request of requirement of IT material from the site location and Raise PR In SAP.

Working in SAP for the material request.

Take downtime of all locations links terminated at sites.

Check the site location Camera Working status.

Troubleshoot of Different cameras. Backup the footage.

Visits to sites location in different intervals.

Maintain the stock reports of IT Asset.

Reporting to Project Manager with Daily Call Reports time to time.

Other Technical Skills

Working in SAP.

Camera Installation and maintenance.

Company Precision Informatics Pvt ltd. (Ujjain - MP) Position Held System Engineer.

Client Jana Small Finance Bank.

Duration 2 April 2018 to 21 October 2019.

Responsibilities:

Providing service of Installation of New Desktops.

Installing MS outlook time to time and provide the backup file of that.

Archive the Mails Time to time as per user requirements.

Providing the technical support regarding Networking devices, Router, Switches, Printers and PCs.

Responsible for maintenance & functioning of LAN/ WAN Network.

Maintain the stock reports of IT Asset.

Using MANAGE ENGINE for logged and handling the ticket as per SLA.

Provided remote desktop solution to utility offices.

Maintenance of 2 Mbps and 1 Mbps of lease line which was terminated on working location.

Handling local vendors (Vendor Management) for follow-up of service calls and resolution.

Coordination with remote Engineers for IT support for various customer Locations.

Reporting to Project Manager with Daily Call Reports time to time.

Company CMS IT Services Pvt. Ltd. (Shujalpur - MP) Position Held IT Support Engineer. (Contract Basis) Client IBM (Primary Client) Adani Willmar ltd. (Secondary Client) Duration 20 MARCH 2017 to 2 April 2018.

Responsibilities:

Providing service of Installation of New Desktops.

Installing MS outlook time to time and provide the backup file of that.

Archive the Mails Time to time as per user requirements.

Providing the technical support regarding Networking devices, Router, Switches, Printers and PCs.

Responsible for maintenance & functioning of LAN/ WAN Network.

Maintain the stock reports of IT Asset.

Using MAXIMO TOOL for logged and handling the ticket as per SLA.

Provided remote desktop solution to utility offices.

Maintenance of 4 Mbps and 1 Mbps of lease line which was terminated on working location.

Handling local vendors (Vendor Management) for follow-up of service calls and resolution.

Coordination with remote Engineers for IT support for various customer Locations.

Reporting to Project Manager with Daily Call Reports time to time.

Company DSM India Pvt. Ltd. (Jabalpur – MP)

Position Held NOC Engineer.

Client TCS (Primary Client) Madhya Pradesh State Electric Board (MPSEB) Duration 21 DECEMBER 2015 to 20 MARCH 2017.

Responsibilities:

Responsible for maintenance & functioning of LAN/ WAN Network. Monitoring & Troubleshooting Problem in device Including Routers, Switches & IP phones configuration.

Providing the technical and remote support to colleagues as well as to the customers Regarding Networking devices, Routers, Switches, IP Phones, PCs.

Manage All Assignments from the HO Department within defined scheduled time.

Using HP NNM (Network Node Manager) for network monitoring.

Using HP SM (HP SERVICE MANAGER / SERVICEDESK) for logged and handling the ticket.

Troubleshooting the WAN and LAN related problems as per SLA.

Working with multiple technical platforms for project.

Active Directory (AD) integration with all HP open view tools.

Handling vendors (Vendor Management) for follow-up of service calls and resolution.

Provided remote desktop solution to utility offices.

Coordination with remote Engineers for IT support for various customer Locations.

Reporting to Project Manager with Daily Call Reports time to time. Other Technical Skills

HP NNM (NETWORK NODE MANAGER).

HP SERVICE MANAGER / SERVICEDESK (SM)

Responsibilities:

Installation of router & switch racks in customer premises.

LAN cabling at customer premises.

Installation & maintenance of PCs.

Maintenance of LAN & WAN.

Monitoring & Maintenance of 2 Mbps lease line.

TECHNICAL CERTIFICATIONS: -

Certifications Institute Result

JCHNP Jetking hardware and networking institute

(JABALPUR)

Grade B

EDUCATIONAL QUALIFICATIONS: -

Qualification Curriculum or Major University / Board Course Status

Year of

Passing

M.C.A Computer Application IGNOU 3 years 2019

P.G.D.C.A Computer Application IGNOU 1 years 2015

B.C.A Computer Application Rani Durgavati University 3 Years 2012 12th PCM MP Board 1 Year 2009

10th All Subjects MP Board 1 Year 2007

From 2013 to 2014 preparing for Government Exams. COMPUTER H/W & S/W SKILL

Operating System: Windows 7, Vista, Windows XP, Windows 8.

Application Software: MS-Office, HP SM, HP NNM. HP CAE, HP PI.

Monitoring, Troubleshooting& Assembling Systems and networks.

Managing Network & Hardware Devices Components. PERSONAL DETAILS:

Date of Birth : 28th July 1991

Father’s name : Shri. Dinesh Rathod

Mother’s name : Mrs. Usha Rathod

Marital Status : Married.

Contact No. : 741-***-****.

DECLARATION:

I hereby declare that the information given is true to the best of my knowledge and belief. DATE: (Gaurav Rathod)

PLACE: - Katni IT Network Systems Engineer T 2.

Patel Engineering limited.

Contact this candidate