Service Representative Customer

Hello

I’m Michelle Ortega

Phone: 929-***-****

Email: *****************@*****.***

Objective

I am a college graduate with an associates degree in community health education. I am currently a student at York College going for my bachelors degree. My optimal goal is to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Skills

●Bilingual English/Spanish

●Experienced computer skills with Microsoft Word and Excel

●Knowledge of eClinicalWorks

●Scheduling appointments, verifying health insurance, and answering calls

●Great communicator

●Professionalism

●Multitasking expert

●Excellent customer service

●Problem solving skills

●Time management

●Adaptability

●Teamwork

Experience

February 2015 - April 2019

Eli’s Essentials, 1270 Madison Ave New York, NY 10128 - Cashier/Barista

December 2018 - June 2019

Maspeth Townhall - Youth Professional Worker at PS 330

August 2019 - December 2019

Intern at Dr, Bourara OBGYN - 3047 38th st Long Island City, NY, 11103

June 2021 - Present

Patient Service Representative - Housingworks West 37th St

Education

August 2019- Present

York College CUNY - Bachelors Degree in Community Health Education. Expected to graduate in Spring 2023.

June 2017

Borough of Manhattan Community College- Associates in Community health education

June 2014

Esperanza Academy Charter School, Philadelphia, PA- High School diploma

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