Referral Coordinator Travel Advisor
Resume:
Michelle Garcia
Travel Advisor
Corona, Ca 92879
*****************@*****.***
SKILLS
● Problem assessment
● Leadership abilities
● Excellent oral and written communication skills
● Team building and supervision
● Strong problem solving skills
● Decision making
● Detail oriented and highly organized
● Experience with Microsoft office including Word, Excel and Powerpoint
● Spreadsheet Preparation
● Expense management
● Strong ability to manage time and prioritize tasks EXPERIENCE
Auto Club of Southern California, Riverside
Travel Advisor
April 2021-Present
● Plan details for travel including transportation, accommodations, and airlines
● Work with clients to determine their traveling needs, budgets, and preferences
● Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations
● Book transportation and hotel reservations on behalf of clients
● Collect payments and pay fees
● Resolve travel issues, complaints, and refunds
● Meet sales target and profit goals
● Maintain client information and financial records
● Network with tour operators
Rancho Physical Therapy, Rancho Cucamonga/Riverside Area Front Office Manager
June 2014- April 2021
● Overseeing front office operations for multiple locations
● Supervising, mentoring, and delegating assignments to ensure maximum productivity
● Tracking budget expenses
● Manage relationships with vendors, service providers, and property management.
● Ensure all items are invoiced and paid promptly
● Purchasing office supplies, equipment, and maintaining proper stock level
● Referral coordinator
● Collecting and posting payments
● Answering phones
● Schedules appointments
Stater Brother Markets, Riverside - General Merchandiser August 2011 - August 2014
● Provided admirable customer service by greeting and assisting customers to specific needs and questions
● Responsible for maintaining an orderly working area and stocked supplies/products as needed
● Capable of multi-tasking and experienced in problem solving techniques
● Computer literate with Microsoft Word/Excel/Powerpoint/Internet EDUCATION
Eleanor Roosevelt High School, Eastvale - High School Diploma August 2007 - June 2011
References available upon request
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