Customer Service Sales Associate

resume

YOLANDA A. HALL

** ******* ***** **** ****** 302-***-**** **************@*****.***

WORK OF EXPERIENCE

**/****-**/****. ****** horizons

assistant teacher

**/****-**/****. ******ry of caring

assistant teacher

05/2011-10/2013. children of america

floater

10/2010-01/2011 The Goddard School Bear, DE

Teacher’s Assistant

Responsible for development of an organized curriculum

Close relationship and communication skills with parents

Analyzing and communicating daily behaviors, activities, and incidents of children to parents and staff

Responsible for keeping toddler group stimulated with artistic projects

Second in command with the assistance in various age group classes

Maintained control of various classes in assistance with head teachers

Responsible for development of physical games/activities to promote physical fitness and excitement for children

01/2007-07/2009 Alethiea Child Care Newark, DE

Teacher’s Assistant

Responsible for planning and execution of events for children and their parents during the course of select holidays

Preparation and development of age appropriate scientific projects in a curriculum

Provide a healthy eating lifestyle

Participate in physical/educational activities

Secure a safe atmosphere for all children

Planned cooking lessons for stimulation of math skills in children

Developed a curriculum that incorporated Spanish and sign language

08/2005-01/2006 The Hibbert Group New Castle, DE

Packer

Catalogued brochures and medicine samples for various shipments

Preparation of brochures and samples prior to being catalogued

Assisting with loading packages prior to being shipped

Responsible for processing 50-100 brochures/samples an hour

01/2006-04/2006 Zales Jewelry Store New Castle, DE

Sales Associate

Complete and adequate customer service skills

Responsible for direct sales pitch to potential buyers with credit card signing and insurance purchases

Trained in enhancing store knowledge of merchandise

Skilled in examining products before purchase of sale

08/2003-01/2005 GoodWill Staffing Bear, DE

Textile Production

Discarded and routed defective products and contaminants for rework and to be reusable

Responsible for the complete organization of clothing by size, color, and section

Customer service skills in all areas from greeting to assisting

Cashier on call as needed

EDUCATION

April 2011 Professional Staffing Associates INC Claymont, DE

Business Skills Certificate

August 2010 Delaware Technical Community College Wilmington, DE Teacher’s Assistant Certificate

TECE II

Christiana High School Newark, DE

Diploma

SKILLS

Great customer service skills

CPR & FIRST AID CERTIFIED

Certification in business and customer service

STRENGTHS

Tenacious and diligent during challenging assignments. Demonstrates leadership and team building capabilities. Exceptional ability to launch and manage highly successful projects and ideas. Self-assured, assertive, and capable.

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