Jessica

Young

adq799@r.postjobfree.com

931-***-****

**** ******* **.

Sparta, TN

Summary

I worked for the same company for 5 years. I am very delicate worker, I love working with customer service. I love helping customers and get their satifaction to 100%. I have never missed work. I covered shifts when people called out multiple times, had to do doubles shifts. I am looking to succeed my future further.

Experience

Cashier/Sales Associate

The Tiger Market • Cookeville, TN

Play an integral role in customer service and overall sales numbers Clean up minor spills quickly and safely

Maximize positive customer service experience

Assist customers in finding specific grocery items

Maximize positive customer service experienc

10/2016 - 03/2019

Assistant Manager

7-Eleven • Cookeville, TN

Create and manage employee schedules, accommodating individual requests and requirements

Closely monitor food quality and staff interactions with guests, proactively addressing issues to ensure customers receive a positive experience Ensured employees complied with company policies and procedures Manage all team members on shift,

Monitor accounts receivable and accounts payable

Respond quickly and efficiently to customer complaints Monitor the daily activities of 5 staff members

Address and resolve guest concerns, maintaining brand loyalty and increasing customer satisfaction ratings to 100%

Supervise 5 staff members

Assist manager in hiring, supervising, and operating procedures Addressed customer service concerns, resolving issues and ensuring exceptional experiences

Administor payroll alongside manager

Tracked inventory and purchased dining and kitchen supplies 03/2019 - Present

Skills

Education

Customer service Sales

Microsoft office Scheduling

Training Management

Cash handling Excel

WORD Data entry

Customer care

Accounting/ Business

Cookeville Higher Education Campus • Cookeville, Tennessee I started at Nashville State Community College in 2013 and then Vol State took over with Tennessee Tech and then they changed to Cookeville Higher Campus. I was going to for business management/accounting major.

High school

Cookeville High School • Cookeville, TN 05/2012

Languages

Reference

Sheila Clouse

931-***-****

English

Contact this candidate