Data Entry Customer Care

DAVID N BOLA

**** ******** *****,

Apt A***

Kent, Wa 98032

Cel: 206-***-****

Home: 206-***-****

*********@*******.***

Objective: To build a long-term career as Administrative Assistant and Customer care using my knowledge and skills to achieve the company’s goal. Highlights/summary of qualifications

Microsoft Office, Outlook

Outstanding relationship and communication

Positive dynamic personality

Very organized and, strongly creative and, motivated and, fast learner of new technology.

Good team worker and independent worker as well

Intelligent and driven to success

Fluent in French and Lingala and Tshiluba

Relevant Experiences/Skills and Accomplishments

Computer Skills:

Administration

Microsoft Office, Outlook plus audio and video and many more software Troubleshoot Pc and Mac

Software and hardware installation

Data entry

Analytical Skills:

Strong and fast problem analyzing and solving

Strong decision maker

Exceptionally balanced when facing challenges situations Fast learner of new work methods

Very strong leadership

Strong attention to details

Communication and Management Skills:

Administration

Exceptional ability to interact with a wide variety of people Satisfactory answers to any customer concerns

Confidence in response to customer concerns

Developed a good relationship with

customers Consistently meet and achieve

goals

Ability to adapt to a fast-paced environment

Customer Service and Terchnical Skills:

Know how to priorize customer need and to handle their issues in good time set Dealing with customer requests and orders and all conserns Provide assistance and advices and informations to callers Attempting to resolve all inquieries in the very first contact with Making sure that all customer calls are answered promptly Recording details of calls and issues.

Return Call to customers if necessery

Having courteouse and proffetionnal manner at all time Handling all call volume during the work shift

Employment History:

1. God Is Good Ministries Int’l Kent, Wa

Jan 2015 to now

Administrator and Customer care

Microsoft Office, Outlook plus

Data entry

2. TransWest Co Seattle, Wa

Jul 2018 to Mar 2020

customer care

3. MV Transportation Redmond, WA

Oct 2011 to Nov 2017

Customer Care

4. Island Hand Company Bainbridge, Wa

Feb 2007 to Oct 2011

Administrator and lead supervisor

5. First Fish Restaurant Kinshasa, DRCongo/Africa

Feb 2001 to Jul 2006

Front desk Customer Service with

Education

1. Ernest Computer Center, Vocational school DRCongo/Africa 2005 2years Certificate

2. Faith International Mission College, Vocational school DRCongo/Africa March 2003. Computer and Bible, 2years Certificate 3. IBTP 2001 Associate in construction ingenneering in RDCongo/Africa 4. ITI Bumbu, High school 1996 Math and Computer and architecture, 4years Democratic Republic of Congo/Africa, July 1996 Diploma References

Tina: 206-***-****

Patrick Ejiba: 206-***-****

Giscard: 206-***-****

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