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Customer Service Machine Operator

Location:
Tupelo, MS, 38804
Salary:
Negotiable
Posted:
May 26, 2022

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Resume:

Curtis Magee

Respond to inbound sales and customer service inquiries from client's customers - IBO/CSP for RWB Virtual Solution

Tupelo, MS 38804

adq6x0@r.postjobfree.com

+1-662-***-****

A responsible position providing excellent customer service and administrative skills as well as support to a busy organization.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Tugger Driver/Tugger Operator

Cooper Tire & Rubber Company - Tupelo, MS

March 2020 to Present

• Operated a tugger maintained an assembly line operated

• Located, picked up, and delivered parts required for department needs

• Insure assembly line has needed material

• Tugging carts from pick up area to assembly line

• Identify material by parts number to ensure parts are correct

• Following safety regulations such as inspecting tugger before use

• Served as an information resource and reviewing completed projects Respond to inbound sales and customer service inquiries from client's customers

IBO/CSP for RWB Virtual Solution - Tupelo, MS

January 2015 to Present

Tupelo, MS

2016-present

• Handle confidential files along with incoming and outgoing phone calls

• Respond to inbound sales and customer service inquiries from client's customers

• Type outgoing correspondence

• Answer inbound calls for customers requesting general information regarding services provided and location specific information.

• Responding to general inquiries

Machine Operator/Press Operator/Material Handler

Leggett & Platt Inc. - Tupelo, MS

March 2018 to March 2020

Haven machine operator, I have to measure the exact length and height and the part and cut it to the exact length to make different kinds of parts for the next department!

• Performed quality checks

• Safely monitored equipment

• Safely maintained activity logs

• Effectively collaborated with team leads

Team Leader for Toyota Motor Manufacturing, Blue Spring, MS Toyota Motor Manufacturing MS

December 2012 to January 2018

• Install trainer for a rapidly growing organization

• Operated multi-line assembly system

• Managed traffic flow of assembly line

• Handled prospective team members correspondence

• Assist in creating safely rules and planning company events

• Distributed out-going and incoming parts

Line Leader at MTD

MTD - Verona, MS

June 2007 to December 2012

• Trained co-workers with assigned duties

• Provided fast-pace line with equipment and supplies

• Handled supporting and coaching as needed to employees Manager/MIW

Foot Locker Inc

1993 to 2007

2005-2007

• Operated Cash Register

• Assisted customers with purchases

• Initiated techniques that increased sales through product knowledge

• Supervisor of Audits and Inventory Control

• Opening and Closing procedures

Assistant Manager/Supervisor of Audits and Inventory Control Dominoes' Pizza - Jackson, MS

1987 to 1991

Jackson, MS

1987-1991

• Schedule hours for employees work schedule

• Assisted customers with purchases

• Initiated techniques that increased sales through product knowledge

• Supervisor of Audits and Inventory Control

• Overseen delivery of customer supplies

• Handle customer complains

Computers

Microsoft Word, Works & Excel

Education

Elementary Education

Itawamba Community College - Tupelo, MS

2009 to 2011

Bachelor's in Business Administration

Rhema Bible College - Tulsa, OK

1991 to 1993

Business Administration

Jackson State University - Jackson, MS

1984 to 1986

College Algebra

Skills

• Customer Service (10+ years)

• Call Center (5 years)

• Crew Member

• Recreation

• Custodian (7 years)

• Algebra

• Math

• Warehouse experience

• Forklift

• Materials Handling

• Teaching

• Pallet Jack

• Classroom Management

• Guest services

• Windows

• Inside Sales

• Tutoring

• Geometry

• Organizational Skills

• Tugger Driver

• Manufacturing

• Assembly

• Heavy lifting

Certifications and Licenses

Forklift Certification

Assessments

Forklift safety — Familiar

March 2022

Best practices and safety hazards in forklift operation Full results: Familiar

Work style: Conscientiousness — Highly Proficient

May 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Work motivation — Proficient

July 2021

Level of motivation and discipline applied toward work Full results: Proficient

Manufacturing fit — Highly Proficient

July 2021

Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient

Work style: Reliability — Expert

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Ability to work independently

• Ability to work as part of a virtual team

• Technically proficient

• Strong work ethic, Adaptability, and Self-Motivated

• Measured and evaluated service standards, on a regular basis, by using various feedback tools, and developed and implemented plans for continuous service improvements

• Strong written and verbal communication skills

• Directed and coordinated the organizations goals and objectives

• Modified time-keeping, scheduling, and Reliable home office equipment

• A skilled communicator with an enthusiastic yet professional presentation.

• Handle projects responsibly, create executive correspondence as directed due to high level of integrity, accustomed to being entrusted with confidential information.

• Excellent problem-solving skills contributing to be a team player.

• Ability to work with little supervision

• Friendly mannerism

• Self-Discipline



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