Customer Service Machine Operator
Resume:
Curtis Magee
Respond to inbound sales and customer service inquiries from client's customers - IBO/CSP for RWB Virtual Solution
Tupelo, MS 38804
*****************@***********.***
A responsible position providing excellent customer service and administrative skills as well as support to a busy organization.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Tugger Driver/Tugger Operator
Cooper Tire & Rubber Company - Tupelo, MS
March 2020 to Present
• Operated a tugger maintained an assembly line operated
• Located, picked up, and delivered parts required for department needs
• Insure assembly line has needed material
• Tugging carts from pick up area to assembly line
• Identify material by parts number to ensure parts are correct
• Following safety regulations such as inspecting tugger before use
• Served as an information resource and reviewing completed projects Respond to inbound sales and customer service inquiries from client's customers
IBO/CSP for RWB Virtual Solution - Tupelo, MS
January 2015 to Present
Tupelo, MS
2016-present
• Handle confidential files along with incoming and outgoing phone calls
• Respond to inbound sales and customer service inquiries from client's customers
• Type outgoing correspondence
• Answer inbound calls for customers requesting general information regarding services provided and location specific information.
• Responding to general inquiries
Machine Operator/Press Operator/Material Handler
Leggett & Platt Inc. - Tupelo, MS
March 2018 to March 2020
Haven machine operator, I have to measure the exact length and height and the part and cut it to the exact length to make different kinds of parts for the next department!
• Performed quality checks
• Safely monitored equipment
• Safely maintained activity logs
• Effectively collaborated with team leads
Team Leader for Toyota Motor Manufacturing, Blue Spring, MS Toyota Motor Manufacturing MS
December 2012 to January 2018
• Install trainer for a rapidly growing organization
• Operated multi-line assembly system
• Managed traffic flow of assembly line
• Handled prospective team members correspondence
• Assist in creating safely rules and planning company events
• Distributed out-going and incoming parts
Line Leader at MTD
MTD - Verona, MS
June 2007 to December 2012
• Trained co-workers with assigned duties
• Provided fast-pace line with equipment and supplies
• Handled supporting and coaching as needed to employees Manager/MIW
Foot Locker Inc
1993 to 2007
2005-2007
• Operated Cash Register
• Assisted customers with purchases
• Initiated techniques that increased sales through product knowledge
• Supervisor of Audits and Inventory Control
• Opening and Closing procedures
Assistant Manager/Supervisor of Audits and Inventory Control Dominoes' Pizza - Jackson, MS
1987 to 1991
Jackson, MS
1987-1991
• Schedule hours for employees work schedule
• Assisted customers with purchases
• Initiated techniques that increased sales through product knowledge
• Supervisor of Audits and Inventory Control
• Overseen delivery of customer supplies
• Handle customer complains
Computers
Microsoft Word, Works & Excel
Education
Elementary Education
Itawamba Community College - Tupelo, MS
2009 to 2011
Bachelor's in Business Administration
Rhema Bible College - Tulsa, OK
1991 to 1993
Business Administration
Jackson State University - Jackson, MS
1984 to 1986
College Algebra
Skills
• Customer Service (10+ years)
• Call Center (5 years)
• Crew Member
• Recreation
• Custodian (7 years)
• Algebra
• Math
• Warehouse experience
• Forklift
• Materials Handling
• Teaching
• Pallet Jack
• Classroom Management
• Guest services
• Windows
• Inside Sales
• Tutoring
• Geometry
• Organizational Skills
• Tugger Driver
• Manufacturing
• Assembly
• Heavy lifting
Certifications and Licenses
Forklift Certification
Assessments
Forklift safety — Familiar
March 2022
Best practices and safety hazards in forklift operation Full results: Familiar
Work style: Conscientiousness — Highly Proficient
May 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Work motivation — Proficient
July 2021
Level of motivation and discipline applied toward work Full results: Proficient
Manufacturing fit — Highly Proficient
July 2021
Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient
Work style: Reliability — Expert
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Ability to work independently
• Ability to work as part of a virtual team
• Technically proficient
• Strong work ethic, Adaptability, and Self-Motivated
• Measured and evaluated service standards, on a regular basis, by using various feedback tools, and developed and implemented plans for continuous service improvements
• Strong written and verbal communication skills
• Directed and coordinated the organizations goals and objectives
• Modified time-keeping, scheduling, and Reliable home office equipment
• A skilled communicator with an enthusiastic yet professional presentation.
• Handle projects responsibly, create executive correspondence as directed due to high level of integrity, accustomed to being entrusted with confidential information.
• Excellent problem-solving skills contributing to be a team player.
• Ability to work with little supervision
• Friendly mannerism
• Self-Discipline
Contact this candidate