SUMMARY

Communicative customer service professional motivated to maintain customersatisfaction

and contribute to company success. History managing large amounts of inbound calls and

Andre Lewis

409-***-****

sa moneeo82019@gma

il.com

Jasper, TX 75951

sustaining satisfactory relationships with customers. Offerss kill with CRM systems paired with outstanding active listening and multitasking abilities. Flexible Customer Service Representative offering Number years of success in resolving customer concems and inquiries. Versed in accurately documenting call details and preparing reports Committed to providing helpful answers and relevant information to retain clients. Dedicated Customer Service Specialist providing skills to prioritize and multi-taskin fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

SKILLS

Lighthousekeeping

Emotionally supportive

Friendly

Social integration

Educational support

Superior communication skills

Reliable

Dependable

Activity and Event Planning

• Family-oriented

L

EXPERIENCE

Self Employed

Jasper, TX

Myself/ May 2008 to Current

Achieved consistently high customer scones due to exceptional service.

Cleaned and prepared construction sites by removing debris and possible hazards. Dugtrenches, backfilled holes and compacted earth to prepare for construction

activities.

Operated and maintained basic landscaping equipment and vehicles.

Planted flowers, bushes, shrubs, trees and grass

Trimmed around trees and bushes.

Edged lawns and flowerbeds using gas-powered and rotary edging tools Operated landscaping equipment to maintain grounds and remove trees

Maintained garden areas and landscaping greenery to enhance property appearance and plant health.

Used zero-tum, traditional riding lawn mowers and self-propelled mowers to mow residential and commercial lawns

Cleared pathways of overgrowth, debris and snow to reduce hazards Pruned trees and bushesto improvevisibility and shapes.

Removed and properly disposed of debris to maintain worksite safety

Checked machinery and performed routine maintenance to prevent malfunction.

Maintained safe work site by Action, Action Action) and coordinating work from

ground

Remained attentive to Job title scues to expedite work

Performed gardening work, propagation, transplanting cultivating, trimming fertilization and pruning

Installed braces, cables and stakes to support tree growth. Helped homeowners with routine exterior cleaning as well as in-depth projects on

patios, driveways and outdoorstructures

Hauled supplies to work locations and organized professionally for easy use

Setup ladders to reach high windows, roofs and building features

Troubleshot and resolved malfunctions with sprayers and other equipment

Maintained cleanliness and sanitation standards using machine and manual cleaning

methods.

Continually adhered to food service sanitation standards and regulations.

Scrubbed pots and pansmanually and stackedin drying rack.

Performed interior and exterior car cleaning activities astrained per [Company]

procedures.

Sorted and rinsed dirty dinnerware and utensils and placed in racks to send through

industrial dishwasher

Provided assatance to cooks and servicestaff to maintain high standard of customer

satisfaction.

Customer Service Representative

Houston, TX

ACSServices/Feb 2006 to Apr 2007

De-escalated problematic customer concems, maintaining calm, friendly demeanor Educated customers on special pricing opportunities and company offerings.

Maintained knowledge of current promotions, exchange guidelines, payment policies

and security practices.

Assisted customers with making payments or establishing payment plans to bring

accounts current.

Inventory Control Specialist

DeRidder LA

Walmart/Jan 2005 to Jun 2006

Investigated and resolved variances with inventory records.

Performed cycle counts on daily basis to immediately s pot errors and apply remedies

Received incoming goods, checked paperwork and reviewed merchandise for accuracy

against documentation

Received, checked-in and stocked merchandise throughout store, helped maintain

store inventory levels and assisted with orderliness and cleanliness of sales floor and

stockroom.

EDUCATION AND TRAINING

High School Diploma

Newton High School May 2005

Newton, TX

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