Customer Service Representative
Resume:
SUMMARY
Communicative customer service professional motivated to maintain customersatisfaction
and contribute to company success. History managing large amounts of inbound calls and
Andre Lewis
sa moneeo82019@gma
il.com
Jasper, TX 75951
sustaining satisfactory relationships with customers. Offerss kill with CRM systems paired with outstanding active listening and multitasking abilities. Flexible Customer Service Representative offering Number years of success in resolving customer concems and inquiries. Versed in accurately documenting call details and preparing reports Committed to providing helpful answers and relevant information to retain clients. Dedicated Customer Service Specialist providing skills to prioritize and multi-taskin fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
SKILLS
Lighthousekeeping
Emotionally supportive
Friendly
Social integration
Educational support
Superior communication skills
Reliable
Dependable
Activity and Event Planning
• Family-oriented
L
EXPERIENCE
Self Employed
Jasper, TX
Myself/ May 2008 to Current
Achieved consistently high customer scones due to exceptional service.
Cleaned and prepared construction sites by removing debris and possible hazards. Dugtrenches, backfilled holes and compacted earth to prepare for construction
activities.
Operated and maintained basic landscaping equipment and vehicles.
Planted flowers, bushes, shrubs, trees and grass
Trimmed around trees and bushes.
Edged lawns and flowerbeds using gas-powered and rotary edging tools Operated landscaping equipment to maintain grounds and remove trees
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Used zero-tum, traditional riding lawn mowers and self-propelled mowers to mow residential and commercial lawns
Cleared pathways of overgrowth, debris and snow to reduce hazards Pruned trees and bushesto improvevisibility and shapes.
Removed and properly disposed of debris to maintain worksite safety
Checked machinery and performed routine maintenance to prevent malfunction.
Maintained safe work site by Action, Action Action) and coordinating work from
ground
Remained attentive to Job title scues to expedite work
Performed gardening work, propagation, transplanting cultivating, trimming fertilization and pruning
Installed braces, cables and stakes to support tree growth. Helped homeowners with routine exterior cleaning as well as in-depth projects on
patios, driveways and outdoorstructures
Hauled supplies to work locations and organized professionally for easy use
Setup ladders to reach high windows, roofs and building features
Troubleshot and resolved malfunctions with sprayers and other equipment
Maintained cleanliness and sanitation standards using machine and manual cleaning
methods.
Continually adhered to food service sanitation standards and regulations.
Scrubbed pots and pansmanually and stackedin drying rack.
Performed interior and exterior car cleaning activities astrained per [Company]
procedures.
Sorted and rinsed dirty dinnerware and utensils and placed in racks to send through
industrial dishwasher
Provided assatance to cooks and servicestaff to maintain high standard of customer
satisfaction.
Customer Service Representative
Houston, TX
ACSServices/Feb 2006 to Apr 2007
De-escalated problematic customer concems, maintaining calm, friendly demeanor Educated customers on special pricing opportunities and company offerings.
Maintained knowledge of current promotions, exchange guidelines, payment policies
and security practices.
Assisted customers with making payments or establishing payment plans to bring
accounts current.
Inventory Control Specialist
DeRidder LA
Walmart/Jan 2005 to Jun 2006
Investigated and resolved variances with inventory records.
Performed cycle counts on daily basis to immediately s pot errors and apply remedies
Received incoming goods, checked paperwork and reviewed merchandise for accuracy
against documentation
Received, checked-in and stocked merchandise throughout store, helped maintain
store inventory levels and assisted with orderliness and cleanliness of sales floor and
stockroom.
EDUCATION AND TRAINING
High School Diploma
Newton High School May 2005
Newton, TX
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