Transportation Coordinator Customer Service

Lisa M. Walton

***********@*****.***

901-***-****

**** ***** ******* ******

Cordova, TN 38018

OBJECTIVE

Diligent professional with over 20 years of experience and a proven knowledge of customer communications, dispatch operations, and freight consolidation. Aiming to leverage my skills to successfully fill the role at your company.

EXPERIENCE

DISPATCHER

Add 1 Transportation, Memphis, TN/ Mar 2017-Apr 2021

Monitoring drivers logs and dispatching appropriate team members. Receiving emergency and non-emergency calls. Coordinate the transportation of goods by trucks with suppliers, drivers etc. Proactively address problems and suggest solutions. Receive dispatch orders. Oversee the route of field units and track delivery status of products. Customers Service.

TRANSPORTATION COORDINATOR

Service Transportation Inc., Memphis, TN /Jun 2011-Mar 2017

Plan delivery routes. Dispatch drivers to complete deliveries. Record shipment details on the computer system. Review driver logs. Respond to client complaints to ensure resolving issue(s). Customer Service. OS&D inventory. Scheduling weekly deliveries.

EDUCATION

Bethel University McKenzie, TN

International Business (May 2015)

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